If you are a big fan of sitcoms set in bars such as “Cheers” or MacLaren’s from “How I met your Mother” then you will fit in at the Gold Pan Saloon. One of the most popular bars in Whitehorse, the Gold Pan Saloon is often filled with a fun cast of characters. The ability to manage the relationships of both the guests and team of the Gold Pan Saloon is the key to this position’s success. We are seeking someone with personality, wits, and quick thinking. Someone who can be inspiring to the team and engaging to the customer.
This position will require the knowledge of both culinary and beverage trends and techniques. Your love of food will ensure that the quality that comes out of the kitchen will exceed our patron’s expectations and you will understand the story behind the ingredients on the plate, especially the locally sourced ingredients. Your skill with slinging drinks is second to none and your mixology expertise will provide plenty of opportunity for promotions.
If the above doesn’t make you a strong candidate, then being a juggler will as you have multiple balls in the air such as scheduling, inventory control, guest interaction, and financial management, all while ensuring cleanliness and sanitization standards exceed Health & Safety standards. Apply below for an opportunity to join our family and become part of a place where everybody knows your name!
o Excellent reading, writing and proficiency in English
o Ability to work flexible hours including weekends
o Excellent interpersonal communication skills
o Leading by example in fast – paced environment
o Dependable, reliable and self-motivated
o Must be well-presented and well groomed at all times
o Proven hospitality and customer service experience
o Financial management skills
o People management, giving constructive feedback
o Knowledge of local regulations related to alcohol service and health codes
o Knowledge of working with POS system
o Valid B.A.R.S. (or similar) course, current WHMIS and Food Safe certificate
o Supervise evening bar operations adhering to service standards
o Coordinating daily for Front and Back of the house staff
o Ensure additional cleaning and sanitization in accordance to the current Health and Safety standards
o Create weekly evening staff schedule and manage any changes, time off requests and staffing up
o Handling of guest complaints in a timely and effective manner
o Checking in for guest satisfaction and proper handling of feedback and follow up
o Ensure evening staff’s cash outs are correct and balance as well as handling cash drops to accounting
o Ensure closing duties are done correctly according to service standards
o Conduct daily shift briefings to update and communicate relevant information such as daily specials, inventory, and promotions to the on shift team.
o Help minimize neglect, breakage and mishandling of supplies
o Responsible for implementation of policies and procedures, ensuring compliance with laws and regulations and training new and current employees on these standards
o Perform employee discipline and action items based on current dress codes, service standards, and team expectations.
o Work with the in-house squirrel system to apply promotions, void orders and
o Highschool diploma required
o Minimum 2-3 years bar management experience
o Experience managing a bar within a hotel will be highly considered
Job Types: Full-time, Permanent
Salary: $40,000.00-$50,000.00 per year
To keep our employees safe we provide masks and have barriers between the bar and guests. We have also seperated the spacing of the seats ensuring at least 6 feet apart and have overflow into a second altered banquet room as well as a recently built patio