Optical Associate

FYidoctors - Campbell River, BC (30+ days ago)

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Optical Associate – Will Train The Right Candidate

FYidoctors Campbell River is looking to hire a full-time, permanent Optical Associate. This team member will work a schedule of 30 to 40 hours per week, Monday through Saturday. The Optical Associate will be responsible for the retail and repair of eyewear products as well as follow-up patient care. Join us in advancing eye health and enhancing the lives of our patients in a dynamic and rewarding environment.

How You’ll Benefit

Comprehensive rewards package
Competitive salary and benefits package
Rapid and continued growth, ensuring a constantly challenging and rewarding environment
A workplace culture where respect and collaboration is fostered
Ongoing training and development opportunities


Educating clients about the best eyewear choices for their lifestyle, ensuring they receive the best in value and quality
Informing patients about advances in corrective eyewear solutions
Assisting with selection of frames to suit your client’s aesthetic and performance needs
Interpreting optical prescriptions as written by optometrist
Performing frame and facial measurements to ensure correct fit and positioning of eyewear
Submitting prescription eyewear requisitions to manufacturing lab
Performing repairs and adjustments to patients’ eyewear
Arranging and maintaining retail display area
Contributing to help the team reach their goals
Upholding excellent customer service standards using your charisma and problem solving skills

The Successful Candidate

Previous optical or sales experience an asset
Passionate about customer experience; a great communicator who can provide exceptional patient care
Committed to excelling as a member of a high performing team
Able to multi-task in a fast-paced environment
Previous retail experience an asset

How to Apply

All applications will be sent to the attention of the hiring contact, Chris Ridley.

Alternatively, our careers page can be found here; https://fyidoctors.com/en/careers-page . Search Optical Associate, and Campbell River when navigating the careers site.

We thank all candidates for their interest. Only those selected for an interview will be contacted.
We politely request no telephone calls please.