Quality Control Manager

Lafarge North America - Montréal, QC (4 months ago)

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Why work for Lafarge?:
As the global leader in innovative and sustainable building materials, we’re committed to shaping a greener, smarter and healthier world. At Lafarge Canada Inc., safety comes first, collaboration matters and diversity is celebrated with people who share our desire to continually make our materials better.

Do you have the drive, the skills, and the passion to join us?

Apply now www.lafarge.ca/careers

An english version of this posting is available by clicking here: https://cainternal-lafarge-na.icims.com/jobs/9822/directeur-directrice-qualit%c3%a9/job?mode=view

Overview:
Effective management of Quality Control and Quality Processes to ensure product performance, product cost management and customer satisfaction for the Québec and the Eastern Ontario area.

Responsibilities:
Safety:
Implementation of Lafarge safety policies, and compliance with government legislation.
Training and orientation of all direct and departmental staff.
Completion of job hazard analysis for QC job functions.
Development and implementation of Safety Improvement Plans.
Support the QC department H&S leadership with other functions and on sites.

Aggregates Product Performance:
Establish programs and accountabilities to ensure compliance of all products with relevant codes, standards, and specifications.
Establish, monitor and communicate Aggregate KPI performance with key stakeholders as required – investigate variances from Plan and establish corrective actions as required.
Lead the development and implementation of specific actions to reduce and/or utilize long products, including innovating new combination materials.
Provide a critical technical link between Sales and Operational staff to ensure alignment of product performance vs customer expectations.
Work with regional Quality Performance team to review of all project specifications; recommendation of appropriate mix designs and proposal of VAP alternatives in support of Marketing/Sales initiatives, and in compliance with relevant codes, standards and specifications.
Work with regional Technical Performance teams for preparation and submission Documentation requested by customers in accordance with Lafarge policy.
Work with regional Technical Performance teams for SAP management, production/shipping and KPI reporting.

Human Resources:
Hire, train and develop technical staff within the department/product lines.
Create and initiate local succession planning.
Manage daily activities of Technical Staff (Quality Supervisors, Quality Technicians) in eastern Ontario and support the QC Supervisor in GMA.
Develop and implement product performance training for sales and operations staff.

Technical Support:
Perform quality audits, develop action plans for Quality improvement and monitor progress of implementation.
Analyses of plant operation performance, and lead investigative efforts to Identify root causes and implement corrective actions
Provide expert customer support; field Sales support and Quality incident investigation and resolution.
Develops material application training program to demonstrate the impact to the downstream products (RMX, HMA, Pre-cast, etc.) for operational personnel.
Develop, standardize and implement quality plans and processes.
Represent Lafarge as required at industry/trade associations and technical committees.
Promote Lafarge innovative products to the specifying community. Build relationships with provincial materials, municipal and specifying engineers and major commercial specifying engineers to drive value for the customer and Lafarge.
Develops a Technical Sales Support program to include internal sales and marketing training with regards to aggregates and material application, external customer training to understand the value of Lafarge aggregates, leverages technical expertise across the market areas to drive value for our customers and Lafarge.
Product development, utilizing new and or innovative products and project specification review before the quoting or bidding process.

Financial Accountability

Prepare and manage annual budget and participate in monthly review process
Establish and manage processes to optimize production targets to ensure products meet standards and customer expectations at the lowest cost possible.

Relationships with Others

Liaison with Operational, Sales and VAP Staff

Establishment of product performance goals and objectives ensuring alignment across functions.
Minimization/Utilization of long products.
Root cause analysis and reporting of product quality incidents.
Technical support for all products.
Support mining plans.
Support strategies for commercial and operational plans.
Troubleshooting/customer service.

Liaison with Regional QA/NPD, Marketing

Quality safety initiatives.
Development and implementation of quality strategies.
New product innovation, innovation product launches.

Dimensions:
This position currently has 6 direct reports overseeing a staff of 10 to 20 employees
20-30 Sites, 10M MT/YR

Specific Accountabilities:
Safety
Product Performance
Customer Service/Support
Product and Raw Material Quality Control and Performance
Troubleshooting
Cost Management
Quality Policies and Training

Qualifications:
Strong team management experience with demonstrated leadership skills.
Bilingual French/English
Geology background
Aggregates production and quality control related experience are a plus
Minimum 3 year College Diploma in Civil Engineering Technology with 10 years of related experience, CET Designation
University Degree in Engineering preferred with 5 years related experience, P. Eng. license

Lominger Competency:
Ability to develop and execute a strategic plan while supporting operational constraints
Strong problem solving and analytical skills
Strong communication skills, both oral and written
Strong timely decision making in complex environment skills
Technical leadership

LafargeHolcim:
As we are reinventing the way the world builds, we need world-class talent to join our Lafarge Canada team: people who are passionate, driven by curiosity and keen to grow, learn, develop and thrive in our high-performance culture.

Whatever you do, you will make a difference here. Because we know that your passion and curiosity are the natural resources the world needs.

Apply now www.lafarge.ca/careers.

We thank you for your interest. Only candidates selected for an interview will be contacted. Lafarge is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities.

Lafarge Canada Inc. welcomes and encourages applications from people with disabilities. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for candidates taking part in all aspects of the selection process.