Student Information and Systems Operations Specialists

Dalhousie University - Halifax, NS (30+ days ago)

Apply Now

This is a provisional classification. Formal classification procedures will be initiated by the Compensation & Job Evaluation Unit in approximately six months.

About Dalhousie University

Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our 19,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.

Job Summary

The Registrar’s Office is Dalhousie’s central point of contact for students, responsible for the University’s strategic enrolment management. This includes general information requests, recruitment of new students, university admission, advising and support of continuing Dalhousie students, maintenance of student academic information, and Convocation. Reporting to the Manager, Student Information and Systems Operations, the Student Information and Systems Operations Specialist is a key resource in providing student information, data, reporting, and systems operational support for the Registrar’s Office and external departments.

Key Responsibilities

  • Create reports for recruitment, admissions, registration, convocation, scheduling, scholarships and awards; Run and develop processes.
  • Regularly run and monitor specific system processes necessary for the smooth operation of the Registrar’s Office.
  • Review, analyse and interpret requests for ad hoc student information reporting and design and produce reports/data files with the required information.
  • Verify data accuracy and ensure that security standards for the distribution of information are maintained.
  • Assist with the tracking and statistical reporting of requested reports; review processes for efficiency and effectiveness
  • Maintain validation tables and troubleshoot problems with data entry for staff within the Registrar’s Office.
Note Qualifications

Completion of an undergraduate degree with three to five years’ experience, preferably in a university environment (or equivalent combination of training and experience) is required. Excellent communication and organizational skills, with attention to detail and accuracy, are essential. Proficiency in MS Office applications (Word, Excel, Access) required. Database experience an asset. Demonstrated functional knowledge of reporting and proficiency in creating data reports is required. Cognos experience is a definite asset. Knowledge of Banner (and Banner Student and Banner Student Aid (BSA)), Brio, workflows and supplemental data engine are definite assets.

Job Competencies Additional Information

Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.

Application Consideration

Bargaining unit employees for NSGEU local 77 are given first consideration and will be notified regarding the status of their application. All other applicants will be considered when there is no qualified internal candidate.

We thank all applicants for their interest, however, only candidates selected for an interview will be contacted.

Diversity Statement

Dalhousie University is committed to fostering a collegial culture grounded in diversity and inclusiveness. The university encourages applications from Indigenous persons, persons with a disability, racially visible persons, women, persons of a minority sexual orientation and/or gender identity, and all candidates who would contribute to the diversity of our community. For more information, please visit