Customer Service Expert / Customer Service Representative

Domino's Pizza Canada | Ontario Ltd - Listowel, ON (30+ days ago)

Apply Now

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

Do you like people? Do you like pizza? We are searching for an awesome Customer Service Expert to join our team at Domino's!

The Customer Service Expert’s role is crucial within the Domino’s system. We pride ourselves on offering fast and friendly service with a smile, and our CSEs lead the way in doing so. Within our fast paced environment, the role is primarily to offer top quality customer service by phone and in person at the counter. Customer Service Experts are expected to know Domino’s products and the current offers in order to provide customers with the correct order and best value based on their needs. A uniform is provided. Customer Service Experts are expected to be presentable by following Domino’s personal image and grooming standards.

Customer Service Experts will take orders by phone-in customers, as well as customers at the store. They are expected to manage the cash drawer when accepting payment for orders and returning change. CSEs will also handle customer concerns using the approach taught during Domino’s onboarding and orientation.

In secondary roles, Customer Service Experts will help make quality products, label boxes, cut pizzas and prepare orders for delivery or to be served to in-store customers. CSEs also help in maintaining the store’s professional image by participating in the cleaning tasks assigned to all team members.

Benefits of working with Domino's Pizza include:
Flexible schedules
Very competitive earnings
Staff pizzas
Career growth opportunities

Domino's is an equal opportunity employer.


Previous Domino's experience, or experience making pizzas is beneficial
Friendly and well spoken
Good math skills to handle cash handling for in-store customer payments
Speak English fluently in order to serve customers
Focus on cleanliness and personal hygiene
Must speak English
Must have SIN and be legally permitted to work in Canada
Must be able to work at least two of Friday, Saturday and Sunday shifts
Food handling certification is preferred