Program Manager, Management and Technical Programs

Dalhousie University - Halifax, NS (30+ days ago)

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This is a provisional classification. Formal classification procedures will be initiated by the Compensation & Job Evaluation Unit in approximately six months.

About Dalhousie University

Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our 19,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.

Job Summary

The College of Continuing Education (CCE) develops and delivers innovative and diverse educational programs for more than 5000 students annually to help them navigate the changing world of learning and work. Across the spectrum, CCE offers 300+ courses that help people prepare for undergraduate study, learn English as a Second Language, as well as professional development programs that help people build, advance or change careers. CCE continually evaluates and adapts its efforts in order to respond to the new learning needs of individuals, groups and organizations. Reporting to the Program Director, Management and Technical Programs, the Program Manager, will support a complex and diverse portfolio of programs and offerings as well as financial planning and reporting, marketing and student advising.

Key Responsibilities

  • Manage delivery for a large volume of online and in-class programs covering diverse subjects for technical and management professionals. This includes hiring and managing course instructors and acting on behalf of the Program Director in their absence.
  • Ensure all elements of each course are aligned, including the learning outcomes, content, assessments and methodology, consulting with team when issues are identified.
  • Oversee the course materials for a spectrum of complex technical courses. Work with professionals/industry associations to source industry specific publications and maintain awareness of industry trends.
  • Support students to ensure a successful and seamless learning experience. This includes advising potential and existing students with a wide variety of professional and educational experience, tracking student progress, and developing policies for student related regulations.
  • Assist in budget preparation, regularly review program expenses and budgets, determine the fiscal feasibility of programs, approve invoices.
  • Support the Program Director in business development and marketing. This includes participating in the review of existing programs and the identification of new program opportunities.

Periodic travel may be required.


Undergraduate degree, ideally in the social sciences, humanities, education or business, with approximately five years’ progressive experience in an education organization or role (or equivalent combination of training and experience). Must have a proven track record with all elements of course delivery and client management. The demonstrated ability to plan, organize, and oversee multiple projects is required. Must have demonstrated experience with MS Word and Excel, financial systems and databases as well as the proven ability to learn new technology quickly. Strong communication (verbal and written) skills and proficiency in writing, editing and proof-reading are required. Must have strong attention to detail working in a busy environment with competing demands.

Job Competencies

The successful candidate is expected to demonstrate proficiency in Dalhousie’s core and leadership competencies (, in particular:

  • Adaptability
  • Knowledge and Thinking
  • Communication
  • Service
Additional Information

Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.

Application Consideration

Applications from university employees and external candidates are given concurrent consideration. Among short-listed candidates, university employees will be given special consideration.

We thank all applicants for their interest, however, only candidates selected for an interview will be contacted.

Diversity Statement

Dalhousie University is committed to fostering a collegial culture grounded in diversity and inclusiveness. The university encourages applications from Indigenous persons, persons with a disability, racially visible persons, women, persons of a minority sexual orientation and/or gender identity, and all candidates who would contribute to the diversity of our community. For more information, please visit