Fulfillment Centre Supervisor - 3pm Start Time

Staples - Mississauga, ON (30+ days ago)

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We collaborate and innovate…
Our North American Supply Chain network brings technology and people together in innovative ways to deliver state–of–the–art products, services, and expertise. Our extensive portfolio of opportunities span from traditional inventory, fulfillment and delivery to specialized strategy, automation, engineering, analytics, leadership, and logistics. Our diverse network paired with a continued commitment to and investment in our people, process, platforms and the communities in which we live and serve are the foundation on which we build our bright future.

If you are interested in leveraging your talents to drive innovation, customer satisfaction, market growth, personal development and industry change in a dynamic team work environment-please explore the opportunities within our world class Supply Chain team!

We offer competitive wages along with a comprehensive benefits package including medical, dental, vision, vacation, sick pay, company RRSP/DPSP, work life balance (no weekend work), and much more.

This position is based out of 550 Pendant Dr. in Mississauga.

Position Summary:
The Fulfillment Center (FC) Supervisor is responsible for first-line management and overall performance of his/her department. This position is responsible for preparing and planning strategies to meet the department’s daily, weekly, and monthly goals. Responsibilities also include coaching and managing associates to high performance standards and recognizing individual and team success. The FC Supervisor works in concert with the senior management team in the pursuit of operational excellence and the facility’s all-around success. The FC Supervisor will need to flex their schedule based on business needs.

Primary Responsibilities:
Achieve performance goals and objectives in the areas of productivity, accuracy and expense control, as depicted by the budget
Analyze and conceptualize methodology
Make appropriate improvements to department processes and procedures
Participate with the facility managers in the hiring of skilled associates
Develop individual associate’s skills, standards and morale through training and coaching
Direct, support and delegate tasks as appropriate to an individual associate’s skill level
Give consistent and thorough feedback to associates, conduct timely Performance Appraisals, and deliver disciplinary action if necessary
Understand and effectively communicate company policies to ensure compliance and consistent administration
Read, understand and analyze daily, weekly, and monthly operational reports; use these reports to evaluate department’s performance
Compute figures to accurately plan/adjust headcount to meet department’s objectives
Foster communication and teamwork among staff to ensure accomplishment of operational goals
Develop and execute daily and weekly action plans to meet department and Fulfillment Center performance expectations
Understand and use Fulfillment/Distribution technology (i.e. WMS where appropriate, hardware and software components) and maintain control of department functions and procedures
Represent the Fulfillment Center/Staples in a professional manner, promoting Staples policies and programs and approaching challenges in a positive manner
Understand all safety procedures; ensure safe work practices are followed and maintain a safe work environment


High School Diploma or GED required
1 to 3 years of work related experience in a warehouse environment is required

Bachelor’s Degree and/or equivalent experience
Experience and working knowledge of warehouse systems, processes and productivity standards (WMS - AS400, computerized systems, SPC – statistical process control – and related ability to recognize, articulate and address variances in processes)
Computation/mathematical ability and reading comprehension of technical/financial materials and reports
Knowledge of personal computer (PC) applications
Eagerness and ability to learn - absorb new information quickly
Initiative to work with minimal instruction and direction
Strong oral and written communication skills
Positive associate relations skills; ability to direct, coach, support, and delegate and maintain morale
Demonstrated responsibility, maturity and leadership ability
Demonstrated analytical thinking and problem solving ability
Possess a sense of urgency required to work in a deadline driven environment

Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-866-782-7537

Staples is an equal opportunity employer and an accommodation will be provided during the hiring process if requested.