Department Assistant

University of Toronto - Toronto, ON (30+ days ago)

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About us:
The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

The Department of English is committed to the symbiotic relationship of teaching, research and the larger concerns of society. Dedicated members of the department contribute to the teaching of interdisciplinary programs at both the undergraduate level and the graduate level, as well as bringing their interdisciplinary interests to their English courses. Our mission is to foster a deeper understanding and appreciation of the rich history and geographical diversity of the English language and the cultures that have developed from it.

Your opportunity:
Reporting to the Department Manager, the Department Assistant provides program and general administrative support to the department. The incumbent supports the Graduate Administrator and Graduate Assistant in the administration of the Graduate Program including assisting with admissions, phone, email, in-person inquiries, course related, event logistic and graduation activities. The incumbent supports the Communications and Alumni Officer in the administration of the Teaching Assistantship and Course instructorship programs. The Department Assistant also provides general administrative support to the Department.

Your responsibilities will include:
Maintaining information on digital platforms
Providing routine information
Booking rooms and arranging appropriate accommodations
Tracking and monitoring student course enrollments
Creating and updating job postings in the database
Preparing draft correspondence using templates

Essential Qualifications:
College Diploma (2 years) or acceptable combination of equivalent experience.
Minimum two years' recent and relevant experience working in an administrative customer service oriented environment.
Experience in supporting TAship processes (e.g. hiring, posting, drafting letters, and payroll).
Experience applying collective agreements to processes.
Experience working with an online course management and registration system.
Experience working with ROSI/ACORN or similar type of database.
Experience with HRIS and processing payroll.
Experience working with a content management system.
Experience working with policies, procedures, collective agreements, and applicable legislated requirements and keeping informed of changes.
Advanced Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) skills.
Strong customer service skills.
Excellent interpersonal skills.
Excellent oral and written communication skills.
Strong organizational and multitasking skills.
Demonstrated skills in attention to detail and ensuring accuracy of work.
Ability to effectively handle multiple priorities including the ability to meet deadlines while continuing to work on daily tasks.
Understanding of University guidelines and procedures is an asset.

Assets (Nonessential):
Experience with Blackboard or Quercus is an asset.

To be successful in this role you will be:
Possess a positive attitude
Team player

Travel: None

This is a term position ending April 9, 2021.

A copy of the detailed job description is available upon request from the Faculty of Arts and Science HR Office by emailing:

Employee Group: United Steelworkers (USW)

Appointment Type: Budget - Term

Schedule: Full-time

Pay Scale Group and Hiring Rate: USW Pay Band 05 - $45,816 with an annual step progression to a maximum of $58,590. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.

Job Field: Administration

Job Posting: Nov 7, 2019

Job Closing: Nov 18, 2019, 10:59:00 PM