About our team
E.B. Horsman & Son (EBH) has been in business since 1900. We are strong, nimble, and growing! EBH is proud to be a successful Western Canadian electrical distributor with 20+ locations throughout Alberta, B.C. & Saskatchewan, and one of Canada’s Best Managed companies. We take pride in attracting and retaining the best people in the wholesale electrical industry with a strong culture, a competitive compensation package, opportunity for personal and professional development and a chance to make a difference. Are you ready to join the EBH Team?
About the role
We are seeking a Credit Representative at our Head Office, which is located in South Surrey, a fast-growing area in the Campbell Height Business District. The Credit Specialist plays a key role in customer service internally with the E.B. Horsman salesforce and externally with E.B. Horsman customers. They are involved in the entire process from credit risk assessment, account set up, collections, and processing of payments. They are able to balance the needs of the customer, with the needs of the company. They represent the values of E.B. Horsman and require strong interpersonal skills around communication including negotiation, diplomacy and follow through. The Credit Specialist will work closely under the direction of the manager & with the team, to achieve department goals that require collaboration, multi-tasking, and sizable dollar decision-making skills.
Do you love to gather and transform data into action plans and garner insights that create meaningful recommendations? Are you known for your administrative and organizational skills, as well as a collaborative approach? We would love to hear from you!
Work Location: 19295 25th Ave, Surrey, B.C
You will love working here:
Strong Business Acumen. You understand the Company and Department's needs and are driven to achieve results. You will be required to negotiate and be persistent with interaction over the phone or via email with customers with past due invoices. You will use best practices to assess the creditworthiness of an entity and recommend appropriate credit limits.
Values Teamwork. One of EBH’s core values is teamwork and collaboration. In this role, you will be working with a team who collectively works together to achieve profitable business goals.
Highly Organized. Responsible for managing competing priorities and deadlines. Ongoing monitoring of credit exposure and take prescribed actions to mitigate exposure if needed.
Collaborative Communication. Open, verbal, and written communication is integral to this role. You will be contacting a high volume of business invoicing and collections via phone and email.
Customer Service Orientated. You will be responsible for developing and maintaining professional, positive customer relationships, both internally and externally.
Highly Driven & Motivated. With our continued growth, you will be challenged in a fast-paced environment of competing priorities.
Who will excel:
Diploma or Degree in a relevant field or equivalent combination of education and experience
CCP designation is a strong asset
4-9+ years of experience in a similar risk analysis role, with knowledge of commercial law in B.C, Alberta & Saskatchewan
Intermediate computer skills with proficiency in MS Office & the ability to learn new software
Proven ability to form strategic partnerships, build relationships and respect cultural diversity
Strong business acumen, decision making and balance risk assessment
Excellent written and oral communication skills, with demonstrated ability to consolidate large amounts of data and information into a succinct format
How to Apply: If you believe your skill set matches the Credit Specialist posting and are an enthusiastic, innovative, passionate and energetic individual, we would like to hear from you. EBH provides a challenging work environment with growth opportunities. Please visit our http://ebhorsman.com/careers or click on “Apply” to submit your resume and cover letter for consideration.
We thank all interested applicants. However, we are only able to work with those who live in Canada and have a permanent working status. Please note that only those chosen for an interview will be contacted.