Assistant Restaurant Manager

Lake Louise Inn - Banff, AB (30+ days ago)

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WE OFFER:
Free Internet & Cable
Daily Staff Meals (Taxable Benefit)
Use of our fitness center, pool & hot tubs
Extended Health Insurance after 12 months
Competitive compensation package (Pay and Benefits).
Employee Room Rate discounts at all Atlific Hotel & Resort Hotels after 3 months
Subsidized Staff Housing (starting at $330 per month for an individual furnished room)
AHLA Employer of Choice 2018

THE PROPERTY

Lake Louise Inn is a full-service hotel with 247 guest rooms and suites Surrounded by soaring pines and sweeping mountain views nestled among the snowy peaks of Banff National Park and is part of a UNESCO World Heritage Site.

JOB SUMMARY

The Lounge Supervisor is responsible for directing, controlling and planning the activities of the lounge as instructed by the Explorers Lounge Manager

JOB RESPONSIBILITIES

  • Deliver excellent customer service and maintain a high standard of customer management, at all times.
  • Take full responsibility for the set-up and effective operation of the lounge
  • Ensure that opening and closing procedures are adhered to, in line with company policy, taking account of security and the health & safety of people and property
  • Work in all areas of the lounge, bar and floor, to ensure that best practice is maintained by the team and that any areas requiring improvement are identified
  • Work with Explorers Manager to control all office administration procedures
  • Be accountable for cash management throughout the lounge
  • Work with Explorers’ Manager to maximize all sales opportunities in the business
  • Assist with managing the lounge team, including motivating and leading the team to work to the highest standards, at all times
  • Take an active role in developing people and identify and monitor training needs
  • Deal with any employee complaints and/or grievances promptly, in line with company guidelines
  • Communicate effectively with the team, through regular meetings
  • Adhere to all company policies and procedures and licensing laws

REQUIRED QUALIFICATIONS

  • 1 year experience in the supervisory experience of a lounge or food services operation
  • Minimum 2 years’ experience as a server, in a fast paced restaurant
  • Previous bartending experience is an asset
  • Working knowledge of alcoholic and non-alcoholic beverages
  • Knowledge of cost control procedures and basic accounting procedures
  • Standard computer knowledge (Microsoft, Excel, Word, e-mail, POS systems).

Job Types: Full-time, Contract