Customer Service Technician

Data Wiring Solutions Inc. - Portage la Prairie, MB (30+ days ago)

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Data Wiring Solutions Inc. (DWS) is a technology solutions company, offering a comprehensive and diverse array of cabling infrastructure to residential and commercial locations in Atlantic Canada, Ontario, and Manitoba. We are committed to quality, safety, and client satisfaction. These values allow us to deliver unmatched service to our clients. For more information about our company please visit our website at www.datawiringsolutions.com

COVID-19

Our technicians have continued working during the pandemic, providing what has been considered an essential service. We are taking every precaution to reduce exposure to the virus both in the office and in the field by limiting employee interaction and touch points, doubling down on available sanitizer, masks, gloves and wipes, and changing the way we work at commercial and residential sites to be sure our employees and the communities they work in are protected.

Position:

We currently looking for Customer Service Technicians to join our Installation & Repair division in Portage la Prairie, MB. Our Customer Service Technicians work shift schedules 7 days a week to install, troubleshoot, maintain, and repair television, telephone, high-speed internet, and related services in a professional, friendly manner at residential locations.

Qualifications:

  • Previous experience in fibre and/or copper installation and repair considered an asset.
  • Strong customer service skills.
  • Positive attitude with the ability to work well with colleagues and clients.
  • Self-motivated, with time management skills.
  • Adaptable with the ability to confidently make decisions under little supervision.
  • Ability to use various hand tools and small power tools.

Requirements:

  • Flexible to work various shifts including days, evenings, weekends, and holidays, as well as on-call.
  • Available to work 40 hours per week, with the potential for overtime hours, if needed.
  • Ready, willing, and able to work throughout the current pandemic.
  • Valid driver’s licence with a clear driver’s abstract.
  • Clear criminal background check
  • Ability to lift 75lbs and carry, climb, and work from a ladder.

We are looking for both experienced technicians and those looking to get their start in the telecommunications industry. This position offers a competitive compensation package, company provided apparel, smart phone and vehicle, and training & development opportunities.

If you have what it takes to join our team, we want to hear from you. Please apply in confidence, quoting competition #CST0720PP.

We thank all applicants for showing an interest in this position, however only those selected for an interview will be contacted.

Reference ID: CST0720PP

Job Type: Full-time

Benefits:

  • Dental Care
  • Employee Assistance Program
  • Extended Health Care
  • Life Insurance
  • Paid Time Off
  • RRSP Match
  • Vision Care

Location:

  • Portage la Prairie, MB (Required)

Work remotely:

  • No