Sr. Frontend Software Engineer

[24] - Toronto, ON (30+ days ago)

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The AI platform services team at [24] is a group dedicated to building AI services such as chat bots, knowledge base search and numerous platform components that power our Predictive OmniChannel customer service solutions that support voice, social, mobile and web front ends. We work closely with the Platform services group that develops applications on top of our platform, Data Science group that develops advanced deep learning technologies, speech to text algorithms, prediction models, the UX team that design cutting-edge user interfaces and other cross functional teams to generate, collect, analyze, visualize data in the form of reports.

We are looking for a senior professional with strong design and development skills to engineer enterprise grade systems, with exposure to building cloud scalable web services. You will be working closely with product owners, senior developers and Customer facing team to develop new solutions that involve Machine Learning and NLP. You will be responsible for frontend design and development of products for our Fortune 100 customers. You will adopt the best and latest technology and framework to design best-in-class User experience in our products. As we work on multiple products across geographies, you will collaborate to build re-usable libraries for standardization

The ideal candidate should have the following qualifications:
  • BS/ MS in Computer Science
  • 7+ years product development expertise, with specialization in building front-end/UI with miscroservice/RESTful API back-end preferred
  • Work closely with Product owners, back-end/full stack developers and design team to convert rough designs and wireframes into UI code
  • Hands on knowledge of software development for responsive user interface development
  • Frontend development & UX design using web technologies such as HTML 5, CSS, Ecmascript/Javascript, specifications, javascript object model & DOM manipulations
  • React.js, core principles, React workflows (Flux/Redux)
  • Experience with data structure libraries, RESTful APIs/ micorservices framework
  • Good knowledge of Spring framework, SQL DB (MySQL, Postgres etc)
  • Working knowledge of authorization techniques – JSON Web Token, OAuth etc
  • Hands on knowledge of frontend development tools (WebPack, NPM etc)
  • Familiarity with UX design tools to develop wireframes/ mock-up designs
  • Hands on Java/J2EE, No-SQL databases (Cassandra, Mongo), Node.js will be a plus
  • Familiarity with data center, cloud deployment of products and Big data technology knowledge
  • Demonstrated ability for attention to detail and passion for high quality software and constant optimization to maximize product performance across devices and browsers
  • Excellent communication and coordination skills to work with cross functional stakeholders such as Solution architects, Product owners and offshore engineers
  • Someone who loves being part of a strong team and can actively provide and receive feedback in code reviews, design reviews and other technical discussions
  • Familiarity with source code version control (Git), project management and process optimization tools (like Jira)
  • Good understanding of agile practices and experience working in scrum teams
  • Strong in verbal and written communication
ABOUT [24]
[24] is redefining the way companies interact with consumers. Using artificial intelligence and machine learning to understand consumer intent, [24]7's technology helps companies create a personalized, predictive and effortless customer experience across all channels. The world's largest and most recognizable brands are using intent-driven engagement from [24]7 to assist several hundred million visitors annually, through more than 1.5 billion conversations, most of which are automated. The result is an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth.

Join a well-established, Sequoia-backed company that is on the cutting edge of using AI to deliver a superior customer experience. You'll fit in well at [24]7 if you thrive owning problems, working collaboratively with global teams, and you drive to innovate to solve the complex issues necessary to get results. Even more, you 'get' what we do: innovating AI based technology to help companies acquire customers and manage relationships that drive new levels of customer satisfaction and profitability. Learn more at ( )

Commitment to Accessibility:
[24] is committed to ensuring that all employees, customers and members of the community have full and equal access to its facilities, services and information. Accessibility makes it possible for people with all levels of ability to take advantage of everything [24] has to offer. Should you require accommodations, please contact us through via the contact information below:

By email: ( )

By phone: 416-214-9337 x 221