Coordinator, Volunteer Engagement

MS Society of Canada - Saskatoon, SK (4 months ago)

Apply Now

Canada has one of the highest rates of multiple sclerosis in the world, making MS Canada’s disease. The MS Society of Canada is the country’s leading MS advocate, funding leading research in MS and programs & services that help people live well with the disease.

Reporting to the President, Manitoba and Saskatchewan Divisions, the Coordinator, Volunteer Engagement serves as an ambassador for the MS Society by building relationships with volunteers, community partners and colleagues to create meaningful opportunities to engage the MS Community and positively impact people affected by MS.

The Coordinator is a member of a team that works collaboratively to achieve the goals of the Division by working cross-departmentally as needed.

This position is a position of trust. The incumbent will be required to complete the screening process including completion of appropriate background checks in compliance with the National Screening Measures Policy.


Volunteer Engagement

  • Manages and recruits volunteers in five streams of engagement: fundraising; research, programs and services; government relations; administration and MS awareness
  • Consults with staff and volunteers to develop volunteer roles and assignments to meet stated objectives
  • In collaboration with the President, works with community-based leadership volunteers to achieve their goals in alignment with organizational priorities and standards
  • Attend local community events in areas with active volunteer groups
  • Act as a knowledge resource for each department to coordinate volunteers for its events and activities, including recruitment, assignment of duties, tracking of volunteers and volunteer recognition (may work with volunteer for outreach)
  • Coordinates the divisional awards programs and external awards as needed
  • Works with the Society’s volunteer database (Better Impact) to maximize reporting and enhance the volunteer experience
  • Manage volunteer records (assist volunteers to create online profiles, track volunteer hours, update records)
  • Post volunteer opportunities (circulate to existing volunteer pool as well as post externally)
  • Screen resumes, conducts phone and in-person interviews, carries out reference checks and screens applicants using appropriate screening protocol
  • Responsible for keeping abreast of trends in volunteerism and working to incorporate best practices locally
  • Work with the national volunteer engagement working group to develop and drive standardized practices across the country
  • Act as first point of contact for non-specific volunteer inquiries to identify opportunities
  • Liaise cross-departmentally to identify tasks and volunteer engagement opportunities
  • Identify opportunities for increased volunteer engagement in the work of the MS Society: student placements, internships, etc. and recruits’ volunteers to fill the roles to meet organizational demands

Community Programs

  • Coordinate volunteers for Friendly Visiting, Volunteer Legal Advocacy Program and other Society and community-based programs/activities
  • Support volunteer leaders to host community programs including admin, logistics, promotion and evaluation

Fundraising/Project Management

  • Organizes volunteer orientations for MS Walk and MS Bike and ensures that volunteers have adequate supervision to fulfil their assignments/roles
  • Support local community-based fundraising initiatives as needed


  • Provide cover and/or schedule volunteers for front reception during periods of absence or high workload
  • Other*
  • Performs other duties as assigned.

Supervisory Responsibility:

  • Does not have formal supervisory responsibility but does provide direction to volunteers.


  • Community college diploma in volunteer management with at least 2-3 years’ experience in volunteer engagement/development, working with volunteer boards/leadership volunteers, and developing and delivering resource and training materials or equivalent education and experience
  • Experience should be derived from a non-profit, public sector, community agency and/or health-related discipline.
  • On-going volunteer management training would be an asset.
  • A valid driver’s license and access to a reliable vehicle is required
  • Ability to build and maintain effective partnerships and relationships with team members, volunteers and staff
  • Highly organized, strong attention to detail and ability to multi task
  • Flexibility and ability to adapt quickly to change
  • Excellent communication skills: verbal, written, public speaking
  • Excellent customer service skills
  • Program development and delivery experience
  • Ability to demonstrate diplomacy, tact and sound judgment
  • Ability to prioritize, plan and problem solve
  • Ability to work to deadlines in a fast-paced environment
  • Sound project management, and organizational skills and the ability to develop and implement systems and processes to track and monitor projects against established timelines
  • Self-motivated: ability to work independently and as part of a team
  • Strong attention to detail and ability to follow through
  • Ability to work well with variety of different stakeholders including senior staff, chapter staff and volunteers in a leadership capacity
  • Computer literate with excellent knowledge of Microsoft office (Excel, Power Point, and Microsoft Outlook e-mail). Proficient with database software and survey software

Special Considerations:

  • Flexibility to work occasional evenings and/or weekends.
  • Regular, light lifting and assembling of resource packages
  • Regular travel within Saskatchewan including occasional overnight travel

Location: Saskatoon, Saskatchewan

We are working on a world free of MS, where improving people’s quality of life is a part of our everyday life. If you too are passionate about our mission, we invite your expression of interest and resume submission to:

Human Resources

MS Society of Canada

Application Deadline: March 20, 2019

Location: Saskatoon, Saskatchewan

We are working on a world free of MS, where improving people’s quality of life is a part of our everyday life. If you too are passionate about our mission, we invite your expression of interest and resume submission to:

Human Resources
MS Society of Canada

Application Deadline: March 4, 2019

Please note:

  • Applicants must include a cover letter and state salary expectations within their application in order to be considered
  • Applicants must be legally entitled to work in Canada to be considered for this position

The MS Society has a bold vision for the future. We have a team of dedicated professionals who share a common goal to end MS and to improve the lives of those affected by MS. We strive to be an employer of choice and provide a working environment that values diversity, team work, and professional development.

The MS Society of Canada embraces diversity and encourages all qualified applicants to apply. We appreciate your interest and will contact you if a meeting is required.

More information about the MS Society is available at

Job Type: Part-time


  • Volunteer Engagement/Development: 2 years (Preferred)