Project Coordinator (PC Deployment)

Progression3 - Montréal, QC (29 days ago)

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PC DEPLOYMENT COORDINATOR

Coordinate with users the deployment or replacement of computer based on a pre-established schedule or defined timeline.

  • Create, coordinate and follow submitted requests until completion
  • Creates and statuses project schedules with assistance. Learns basic planning and scheduling techniques under the direction of a senior team member.
  • Provides input to and prepares status reports for the project or program.
  • Accountable for meeting project schedules and results as well as customer satisfaction.
  • Becomes familiar with the field of project management for on-going engagements, including coordinating for support services, and facilitating communications.
  • Participates in meetings and makes recommendations for process development or changes in service. May participate in customer calls, reviews, contract renewal discussions or customer advocacy.
  • Maintains accuracy of databases, utilization of standard forms and adherence to policies and procedures.
  • Organizes date, prepares documentation and distributes for assigned projects.
  • Follows up with lab and delivery technicians to ensure proper delivery and address any resulting issues

Qualifications

  • Bilingual (French & English) – speaking and writing – 90% of customer contacts are in English
  • Customer relation experience
  • Scheduling experience
  • IT related experience

Job Types: Full-time, Contract