Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. Mount Royal has carved out a distinct niche by offering smaller class sizes, a robust liberal education and unique undergraduate programs. Currently, nearly 14,000 credit students choose from 12 bachelor degrees and 32 majors.
About the Department of Enrolment Services
Mount Royal University’s Enrolment Services supports the University’s mission by assisting students in a variety of ways through many departments: Admissions and Recruitment, Office of the Registrar, Office of Student Conduct, Office of Student Success, Student Awards and Financial Aid, Institutional Analysis and Student Systems.
About the Role
Reporting to the Associate Registrar, Records this position ensures that the integrity of academic records are maintained. This includes evaluating student records for graduation eligibility and maintaining the degree audit system. Communication with a diverse population of internal and external clients requires a strong service orientation. The successful candidate will be expected to understand and promote awareness of institutional policies and procedures, ensuring accurate interpretation and equitable application.
Review the academic records of students who have applied to graduate to determine graduation eligibility.
Manage student exceptions to program requirements in consultation with the academic Chair and/or Dean and/or Advisor.
Prepare and issue materials and official documents for current and graduating students.
Perform updates to and maintain student record information.
Ensure the accuracy and integrity of the academic record through error reporting and resolving data issues.
Interpret and apply institutional policies and procedures.
Identify system anomalies and work with ITS to resolve data or functional issues in consultation with area specialist.
Review, analyze, and monitor curriculum changes and enter data into degree audit system using scribe tools.
Test degree audit system for quality control purposes where needed.
Participate in training new staff and maintain user documentation.
Participate and support convocation duties as assigned.
Bachelor’s Degree in combination with 2 – 3 years of experience; an equivalent combination of education and experience will be considered.
Experience in a customer service environment with previous experience within a Registrar’s Office is preferred.
Aptitude for working with data and computer information systems; experience in Banner Student will be considered an asset.
Familiarity with Microsoft Office Suite, Internet Explorer, and Google will be considered an asset.
Excellent communications skills.
Proven ability to work collaboratively and independently.
Demonstrated ability to analyze and interpret information.
Proven ability to prioritize large volumes of work.
Why Work for MRU
At Mount Royal University, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace where each person's individuality is appreciated.
Mount Royal University offers a competitive total compensation package including health and dental benefits, pension, a health spending account, paid vacation, Christmas leave, personal days and a free membership to our fully equipped recreation centre.
Salary: $2269.71 Semi-monthly
Closing Date: January 23, 2019
A cover letter and resume should be submitted in one .pdf formatted document. Please title your .pdf document as follows: [Job Title], [Requisition Number].pdf (ex. Coordinator, 999999.pdf).
We thank all applicants for their interest. Only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. Mount Royal University hires on the basis of merit and is strongly committed to fostering diversity as a source of excellence, intellectual and cultural enrichment, and social strength. We welcome applications from those who would contribute to the further diversification of our staff, faculty and their scholarship including but not limited to Indigenous Peoples, women, persons with disabilities and persons of any sexual or gender identity, ethnic, national or socio-economic background, religion or age.