City of Brampton - Brampton, ON (14 months ago)

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Job Description


Reporting to the Supervisor on Duty this position is responsible for professionally preparing and serving refreshments while providing excellent customer service.

Provide a high level of front line customer service including greeting and engaging customers in product selection
Responsible for the preparation and serving of drinks and food while practicing “selling up” method of sales
Follow operating and drink and food preparation standards
Work with team to open and close service area following established procedures
Complete administrative duties in a timely manner (eg. revenue reports, incident/accident reports, opening and closing procedures)
Anticipate volume and prepare items to meet demand
Receive, check, and re-stock inventory as required
Maintain clean and safe work stations and equipment at all times
Utilize problem solving and conflict resolution skills, using sound judgement and diplomacy in confrontational situations
Maintain complete vigilance while on duty and be ready to respond to any emergency situation
Report all concerns, accidents and incidents to immediate supervisor and take appropriate action
Assist in special events
Understand, adhere to, and enforce Corporate Policies & Procedures, Confidentiality Guidelines, Emergency Procedures and Health and Safety Standards for all participants and staff
Attend meetings/training as required
Performs other duties as assigned

Minimum 18 years of age
Smart Serve Certificate
Problem solving and conflict resolution skills as demonstrated through scenario testing (Theatre)
Exceptional customer service and communication skills
Food Handler’s Certificate may be required
Current Standard First Aid / CPR C / AED from an accredited organization
Submit or agree to a Vulnerable Sector Criminal Record Check
Valid “G2” Ontario driver’s license and ability to obtain City of Brampton Off Road Vehicle Operator’s Permit (Golf Course only)

**Various tests and/or exams may be administered as part of the selection criteria.

Job status: Part-time

Hourly rate: $14.45

Applications must be received by December 31, 2019

Alternate formats will be provided upon request.

If this opportunity matches your interest and experience, please apply online by clicking the button above, by December 31, 2019 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A Criminal Record Search will be required of the successful candidate at their own expense to verify the absence of a criminal record for which a pardon has not been granted.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

The City of Brampton is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for an employment opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.