Client Care Representative - Personal Lines

HUB International - Chilliwack, BC (30+ days ago)

Apply Now

Are you an insurance professional that would like to step into personal lines? Do you work well in a fast paced, client-focused environment? This is an excellent opportunity to grow and learn alongside a team of insurance experts to make a difference for our clients.

We offer:
competitive wages with increases for successful completion of training

medical and dental benefits

an education reimbursement program

a RRSP matching program

a corporate culture unlike any other

If you are flexible and are interesting in growing your career, you will see even more opportunities across 75 branches, in 4 provinces and territories.

WHAT DO WE VALUE? We are looking for those who believe in:
Entrepreneurship – We encourage innovation and educated risk-tasking

Integrity – We do the right thing every time

Teamwork – We work together to maximize results

Accountability – We measure and take responsibility for outcomes.

Service – We serve our customers, communities and colleagues

If you value what we value, and like the perks along the way – APPLY !

The Role: Personal Insurance Advisor

Summary of Position

Serving clients in all of their personal insurance needs; Primarily focused on sales and service of new and renewal habitational insurance, travel insurance and automobile insurance.


Depending on branch needs, responsibilities may include the following:

Sales and service of all types of Personal Insurance (habitational, travel, automobile)

Follow through on leads assigned to the retail branch & generate leads for other divisions

Contact clients on renewal and ensure policies are processed and issued accurately and in a timely manner

Accounts receivable management

Update client information as changes occur and provide policy and coverage advice to clients upon request or inquiry

Ensure that all processing and administrative responsibilities are completed accurately, and that the client’s needs are served with an appropriate sense of urgency

Handle and resolve client concerns in a positive proactive fashion

Achieving sales and retention goals

Maintaining a high level of knowledge in all of our Personal Lines and Auto products, our systems and procedures, and competitors’ products

Committed to remaining connected to HUB International in the bigger picture and understanding the mission, values and goals of HUB

Ensure compliance with all insurance company, Insurance Council of BC, and Privacy Act rules and regulations

Other duties and responsibilities as assigned


Level 2 General Insurance License, or willing to obtain

Minimum 1 year Personal Insurance experience

Demonstrated abilities in providing exceptional client service

Strong communication skills (verbal & written)

Sales initiative and drive

Experience underwriting and binding in-house habitational insurance product an asset

Industry designation an asset (CIP, CAIB, CRM, General Insurance & Risk Management Diploma)

The employment offer is contingent upon completion of a successful background check

Why Choose HUB?

Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development _._ Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

We are the perfect fit if you:
are seeking a progressive work environment at a rapidly growing organization

have a desire to help others protect their future

have an entrepreneurial spirit and are challenged by the opportunity to grow the business

are focused on learning and development to enhance your industry knowledge and expertise

are a self-starter willing to invest time and energy to learn the technical aspects of our business

believe in integrity and building success by developing relationships with others

Your future with HUB:
Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement.

HUB is a company where your contributions will make a difference.

We invite you to learn more about our team at


Department Sales

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: Some college (no degree)