Reporting to the Health Information Management (HIM) Supervisor, the Administrative Support III position is responsible for Patient Registration, Switchboard, Finance, and Health Record functions. This position maintains the integrity of the health record through filing, assembly and retrieving confidential patient records. The position responds to telephone requests for access and disclosure in accordance with department, zone and legislative requirements. Interviewing and Registration of patients utilizing health care information system (Meditech) to include the collection/verification of patient's demographic information as well as validating insurance, financial information, completion of WCB forms, and other necessary forms. This process includes reception, application of identification wristbands on patients, providing wayfinding, creating unique life time identifiers for non-residents of Alberta and other clerical duties to support the registration process. May include scheduling of specialty clinics and reminder calls to patients. Provides reception services, operating the switchboard and directing calls or taking messages as appropriate, opening and closing the office, wayfinding, greeting clients and families. Monitors security cameras if applicable and code phones/alerts as required in the site. Performs general clerical health record duties including filing, adding late reports to the patient's records, photocopying. Provides information to internal and external care providers on request. Performs financial duties such as receiving payments on accounts, providing safekeeping, and where applicable assisting residents with trust accounts.
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Classification: Administrative Support III
Union: AUPE GSS
Department: NZ WSTLK HC Registration
Primary Location: Westlock Healthcare Centre
Multi-Site: Not Applicable
Posting End Date: 24-FEB-2020
Temporary Employee Class: Temp F/T Benefits
Date Available: 05-MAR-2020
Temporary End Date: 28-FEB-2021
Hours per Shift: 7.75
Length of Shift in weeks: 6
Shifts per cycle: 30
Shift Pattern: Days, Evenings, Weekends
Days Off: As Per Rotation
Minimum Salary: $22.56
Maximum Salary: $27.42
Vehicle Requirement: N/A
Completion of Grade 12 or equivalent.
Additional Required Qualifications:
Knowledge and operation of Microsoft Outlook, Word & Excel. Medical Terminology (testing will be conducted). Experience in Patient Registration, Financial Records and/or Telecommunication. Fluent in writing and speaking the English language. Accurate and proficient keyboarding skills of 40-50 WPM (testing will be conducted).
MOA and/or Unit Clerk Course.