Director of Programs and Services

Our Place - Victoria, BC (30+ days ago)

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Duties and Responsibilities:
Support and lead the achievement of strategic priorities related to programs and services.

Supervise and ensure high performance from direct reports.
To be a recognized sector collaborator and to effectively link Our Place Society to development opportunities and inform about key changes in the environment.
Oversee recruitment, hiring, training and supervision of staff, and
ensure that detailed operational plans are developed and implemented by each senior management staff, and that these operational plans align with Our Place Society's strategic priorities.
Ensure that Senior Management meets all funder/government reporting, submission and proposal requirements.
Oversee preparation of the annual operating budgets for the Programs and Services department and ensure that the department meets organizational requirements and targets as stipulated each year by the Director of Finance.
Oversee budget management and ensure that budget variances are corrected or
within prescribed limits.
Network in a highly effectively manner with the sector and stakeholders in forums determined by the COO. Ensure appropriate engagement of Our Place Society’s program and service staff with key sector groups and position Our Place Society to access opportunities for learning, innovation, profile raising and partnerships.
Prioritize service quality improvement and support key organizational work in the areas such as output and outcome reporting, data gathering etc.
Meeting expectations are as follows: Meet at least bi-weekly with all direct reports and the COO, attend Board meetings as required; attend management and staff meetings regularly.
Ensure that managers work closely with human resources to ensure all employment practices comply with alI relevant legislation.
Lead and encourage the infusion of equity and diversity principles and other good practices within the department.
Develop and maintain a personal professional development program that will include staying current with relevant research and policy papers and scheduling at least one learning or professional development activity each year.
Carry out any duties assigned by the COO from time to time.

The Ideal candidate will possess the required competencies:
Strategic thinking and leadership: Being able to identify strategic plan aligned opportunities and being able to deliver associated results.

Strong analytical skills: Being able to assess complex issues by separating the salient information from extraneous and associated strong collaborative decision-making.

Ability to delegate to a strong team of managers:Effective performance management of direct reports, and appropriate role clarity and delegation.

Strong Management and Communication Skills:Being well organized, understanding and utilizing excellent management practices and communicating effectively with a variety of audiences.

Ability to Motivate Staff:Ability to speak to the mission, vision, values and work of Our Place Society in a manner that connects with staff.

Initiative: Being proactive and bringing forward ideas to the COO that can access opportunity and promote organizational development, or preclude problems.

Strong ability to support and work effectively with all other directors, COO and CEO:Ability to integrate your work with that of other departments and to recognize the need to prioritize support for other directors to achieve key agency objectives.

Decision Making: Excel in decision-making and problem solving.

Required Knowledge and Experience:
University Degree in a related field.

10 years of experience in senior management/executive level roles in the social services sector.

A very strong knowledge of homeless services and current trends in need, evidence based intervention and policies.

Knowledge of Housing Management and development, employment and training services would be an asset.

Experience leading or being on leadership teams for sector/new policy initiatives.

Experience working in larger community agencies would be an asset.

Working Conditions:
Salary: To be negotiated based on qualifications.

Shifts: Monday to Friday – 40 hours per week. Evening and weekend work will be required on occasion.

Benefits: Excellent fully employer paid benefit plan after three months of employment.

Qualified candidates are invited to submit a covering letter and resume detailing their related background, experience and qualifications by 4:30 p.m. April 7, 2019 to: [email protected] or drop off to Our Place Society, Attention: Marion Hoadley, Human Resources Manager, 919 Pandora Avenue, Victoria, B.C. V8V 3P4. Please quote “File #19.13 Director of Programs and Services in the subject line.

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Phone: 250-388-7112
Fax: 250-220-4026
[email protected]

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Victoria, BC V8V 3P4

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