Clinical Manager

North End Women's Centre - Winnipeg, MB (9 months ago)

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North End Women’s Centre Job Posting
Position: Clinical Manager
The Clinical Manager is a member of the Leadership Team at the North End Women’s Centre; provides clinical supervision to the counsellors within the North End Women’s Centre.
 Post-secondary degree or certificate in the social services field (other combinations of relevant education and experience may be considered).
 Minimum two (2) years of experience providing operational direction and supervision. Providing clinical supervision is an asset.
 Minimum three (3) years of experience providing long term, short term, and/or crisis counselling to women who have experienced addiction; trauma; homelessness; and sexual exploitation.
 Experience in the development, organization, and facilitation of groups and programs for women of diverse backgrounds.
 Experience working in a community based setting in the North End of Winnipeg and knowledge of inner city challenges is an asset.
 Minimum (3) years of experience working with women in a residential setting.
 Experience working in cross-functional team.
 Strong leadership, coordination and supervisory skills.
 Strong consultative and conflict management skills.
 Strong time management, organizational, decision making, and problem solving skills.
 Excellent communication skills, both verbal and written.
 Highly motivated and self-directed with the ability to work on multiple tasks, adjust quickly to shifting priorities, meet deadlines, exercise good judgment, and handle pressure situations.
 Ability to demonstrate a positive attitude, a sense of humour, energy, and a high degree of initiative and flexibility within a professional setting.
 Strong computer skills and experience in related software, including proficiency in Word, Excel and Access.
 Knowledge of, and experience working with Indigenous people particularly in terms of the historical context, traditions, teachings as well as the unique barriers Indigenous women face.
 Knowledge of the impacts of poverty, addictions, sexual exploitation, homeless, mental health, and violence on women.
 Knowledge of a variety of different counselling styles and techniques.
 Knowledge of addictions recovery and relapse prevention planning.
 Knowledge of sexual exploitation and sex trafficking recovery.
 Knowledge of the resources available in the community for women experiencing poverty, homelessness, domestic violence, mental illness, addictions and sexual exploitation.
 Non-judgemental and accepting attitude.
 Ability to deal with crisis situations in an appropriate manner.
 Understanding of and commitment to a strength based and solution oriented
 Knowledge and demonstrated ability to apply trauma informed care, cultural
proficiency, and harm reduction principles is an asset.
 Provides support in delivery of HR functions, including performance appraisal,
training and development.
 Knowledge of evaluation processes and data collection.
Additional Requirements
 Valid Class 5 license
 Regular access to a safe and reliable vehicle
 Satisfactory Criminal Record and Child Abuse Registry Check
Duties and Responsibilities
Supervisory Responsibilities
 To support, mentor, and provide guidance to counsellors and support staff.
 To monitor the intake waitlist and ensure the counsellors are maintaining required
 To attend community events and meetings and to sit on community committees as
determined in consultation with the Director of Programs.
 To research, create, and maintain all Program modules in coordination with program
 To develop, monitor, and ensure adherence to the service delivery policies and
procedures in consultation with the Director of Programs.
 To conduct trainings with new staff, students, or volunteers in coordination with the
program managers and consultation with Director of Programs.
Direct Service Responsibilities
 To provide intakes in coordination with an intake team.
 To act as a role model for women modeling healthy relationships, boundaries, and
 To facilitate community presentations on NEWC programming as needed.
Administrative Duties
 To audit participant files as outlined in the Employee Policy and Procedure Manual.
 To prepare and submit monthly program reports to the Program Manager.
Job Status: Full Time, Term (until March 31, 2021 with possibility of extension)
Hours: 37.5 hours/week (8:30-4:30); some evenings may be needed
Closing Date: Monday, February 3, 2020 at 4:00pm
Start Date: TBA (February/March 2020)
Salary Range: $26-$35 per hour
Resumes and a cover letter may be submitted to:
Tammy Hansen, Director of Programs
North End Women’s Centre

Job Type: Full-time