Senior Manager, Human Resources

Sephora - Mississauga, ON (30+ days ago)

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Job ID: 172287
Location Name: ON-FSC Toronto Off (0581)
Address: 5560 Explorer Drive, 2nd Floor, Mississauga, ON L4W 5M3, Canada (CA)
Job Type: Full Time
Position Type (Regular/Temporary): Regular
Job Function: Human Resources


At Sephora, our people create and drive our success. We know that bringing the best beauty products, services, tools, and experiences to our clients means finding, training, and engaging the absolute best talent in the industry. Our HR teams invest heavily in our talent, both at our corporate offices and in Sephora stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it.

As Senior Manager, Human Resources, you will provide leadership and partnership to Sephora leaders and employees, delivering a spectrum of strategic HR support and programs aligned with Sephora’s strategic initiatives within our Field Support Centre (Corporate Office). Reporting to the Sr. Director, HR & Total Rewards, you will provide recommendations to guide decision-making related to the employee experience. In addition, you will drive efforts and direct activities within the following areas:

Culture, Engagement, and Retention:
Support with the engagement, development, and retention of corporate staff throughout their employee experience
Provide culture/engagement survey and action-planning support
Facilitate succession planning/talent reviews
Coach employees and leaders on policy and procedure applications, employment/labor laws, conflict resolution, and change management to promote a fair and equitable work environment
Manage employee relations escalations & lead investigations
Partner with Compensation to ensure competitive and consistent total compensation for client groups; consult and recommend practices that support Sephora's compensation philosophy
Lead the execution and continuous elevation of Onboarding

Annual Processes

Lead the annual performance appraisal process
Lead post-engagement survey action planning
Lead the Objective setting process
Lead LVMH reporting and compliance efforts
Manage the salary planning process
Manage the org design and headcount planning process for client groups
Partner with Talent Development in Engagement survey setup

Leadership and Development

Manage and develop an HR Assistant Manager
Create the concept and lead the execution of HR Leadership sessions geared to elevate leadership knowledge of practices, policies and available resources

8 years’ progressive HR experience in a corporate environment and at least 5 years in a Manager capacity
Experience working with VP-level business partners required
Experience leading and delivering results through others
Prior employee relations experience
Bachelor’s degree in Human Resources, Business Administration or related field, or equivalent work experience
Strong interpersonal communication skills, including influencing and ability to encourage innovation
Highly collaborative style. Willingness and demonstrated ability to work in teams
Strong problem-solving skills and the ability to multi-task and exercise independent judgment
Sound judgment and discretion; able to handle sensitive and confidential information appropriately

The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams – people you can be proud to work with.
The product. Employees enjoy a product discount and receive free product various times throughout the year. (Think your friends and family love you now? Just wait until you work at Sephora!)
The education. Sephora heavily invests in training for our store associates – not just product knowledge but building a personalized career plan with you so you can achieve your professional goals.
The perks. Sephora offers comprehensive medical & dental benefits, paid vacation and competitive bonus structure.
The LVMH family. Sephora’s parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior

SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands - including its own private label, SEPHORA COLLECTION. Sephora's curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world's premier digital beauty destination.