Service Coordinator - part time

The Family Enhancement Centre - Brampton, ON (30+ days ago)

Apply Now

Job Description

WHY SHOULD I BE INTERESTED IN THIS JOB?

· You are a people person and enjoy being the first point of contact

· You get to be a part of a dynamic team that is passionate about stellar client care

· You get paid to do what you love

WHY THIS JOB IS IMPORTANT

· You are a key player that attends to clients coming in and calling in

· You get to be the promoter for all other services that TFEC offers in addition to therapy

· You are exposed to highly confidential information

SOUND GOOD? Keep on reading……

THIS POSITION IS NOT FOR:

· Those that do not come from a fast-paced environment

· Those that do not enjoy interacting with other people

THIS POSITION IS FOR A PERSON WHO:

· thrives off being on the front line

· Have a passion for listening and communicating in order to help others

· Has strong work experience in scheduling, re-booking, conducting intakes and processing payment

SO WHAT WILL I BE DOING?

· Greet and sign in scheduled clients, answering incoming calls from new and existing clients

· Check incoming emails (replying where needed), attending to and replying to any voice messages left the day before

· Track clinical records; open, maintain and close client files; refer clients based on therapists’ credentials

· Schedule, cancel or re-book clients with respective therapist

THINGS YOU’VE DONE IN THE PAST:

· Worked in a fast- paced office being a part of a front-line team

· Advanced knowledge and experience with Microsoft products (Word, Excel and Outlook)

· Excellent verbal and written communication skills (English being your first language)

WHAT WE DO

The Family Enhancement Centre is a busy counselling centre that provides counselling services for children, youth, individuals, couple or families. We have other services that include group session for anger management, couples and co-parenting.

For more information please visit our website at www.tfec.ca

The Family Enhancement Centre is an equal opportunity employer. We are situated in a multi-cultural neighbourhood and are committed to attracting and retaining a diverse and inclusive workforce who will work together to create & sustain a vibrant, healthy, safe and caring community.

The Family Enhancement Centre welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

In Accordance with the Accessibility for Ontarians with Disabilities Act (AODA), The Family Enhancement Centre Team will provide accommodation, accessible formats and communication supports for the interview upon request.

Job Types: Part-time, Permanent

Salary: $16.00 /hour

Job Types: Part-time, Permanent

Salary: $16.00 /hour