Enrollment Coordinator - Toronto
Keypath Education Toronto is seeking an Enrollment Coordinator to join our team. The Enrollment Coordinator is a new position that was designed to assist both the Admissions and the Records team, responsible for answering initial student inquiries while updating our CRM database in a timely manner. The individual in this role works with our Enrollment Advisors, Admissions Manager, and Associate Directors to ensure all student inquiries are answered, student applications are processed, and student files are accurate and meet the requirements of our partner institution.
Responsibilities Include, But Are Not Limited To:
Answer initial student inquiries and schedules appointments with Enrollment Advisors
Create a record in our CRM for prospective students’ once application is received.
Communicates to Enrollment Advisors when application documents require correction or additional information
Update and maintains accurate records in our CRM and other essential systems.
Work cohesively and collaboratively with Enrollment Advisors when necessary in order to assist in facilitating prospective student enrollment.
Determine when admissions files are ready to be reviewed
Maintain compliance with all personnel policies and procedures
Ability to come to work and work the regular schedule and shift for the position
Performs other duties and responsibilities as assigned by supervisor.
Education: Some college required; Associate degree preferred
Experience: 1-2 years of experience preferred in:
Technical skills: Proficient with Microsoft Office Suite including Outlook, Word, Excel, Power Point. Familiar with CRM system.
Special Requirements Specific to Job:
Excellent customer service skills and phone technique
Organized and highly detailed oriented
Positive attitude and openness to being coached/trained
Effective oral and written skills
Ability to work in a fast-paced environment
Relies on experience and judgment to plan and accomplish goals
Excellent communication and follow-up skills
Understanding of Higher Education and Post -Secondary Education Sector
About Keypath Education:
Keypath Education is dedicated to creating global access to high-quality online education by partnering with the world’s best universities to launch and grow high-quality degree programs with its online program management (OPM) services. Since launching in 2014, Keypath Education has generated explosive growth by signing more than 20 partners and launching operations in United States, Canada, the U.K. and Australia.
Through OPM partnerships, Keypath acts as an extension of the university’s team, keeping its brand and academic rigor intact while accelerating the growth and quality of the university program portfolio and providing an exceptional student experience through industry-leading technology. Services provided include market research, capital investment, program development, marketing, student recruitment, retention and course development.
Keypath offers a high-energy culture that is team-focused, data driven, challenging and exciting. We work hard, but our offices filled with people who like working together. People understand what is expected of them and are empowered to make the right decisions that achieve results in an ethical way.
Keypath offers a comprehensive benefits package:
Medical, dental and vision coverage
Life insurance, disability and RRSP
Generous paid leave policies
Tuition reimbursement program
Note: The above statements outline describe the nature and level of work performed by individuals assigned to this position, and are not intended to be an exhaustive list of all responsibilities and skills required. All employees may be required to occasionally perform duties outside of their normal responsibilities as needed.
Keypath Education is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. Keypath’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits, pay and dismissal.