Clerk - Medical Imaging

Mount Sinai Canada - Toronto, ON (30+ days ago)

Apply Now

As a Clerk Medical Imaging, the Department performs a variety of activities and functions, and exercises some judgment or decision-making in the provision of clerical services, including: completing a series of complex imaging scheduling and processing activities of a clerical nature received from multiple medium/sources and using imaging scheduling system(s); providing scheduling and reception service to modalities within Medical Imaging; providing processing, documenting and maintenance of scheduled imaging studies and /or tests electronically/manually; performing data entry responsibilities; providing routine and some complicated imaging examination preparation information and imaging appointment information to the client; providing clerical and reception support and as required; performing other duties consistent with the job classification, as required.

Receives, processes and schedules Medical Imaging procedures
Screens patients for necessary PPID and Falls Prevention
Ensures the provision of optimum customer service through efficient delivery
Responsible for answering telephones, retrieving voicemails and returning calls in a timely manner
Responds to inquiries made by patients, visitors and hospital staff
Follows any MOH/CCO system data entry requirements
Verifies and updates patient demographic data
Create and registering patients in the hospital HIS
Ensures payor information is correctly gathered and entered i.e. MOH, Insurances, WSIB and Self Pay
Responsible for registration, scheduling and order entry data for all Medical Imaging patients pathway
Communicates patient preparation to patients
Liaises with patients, other department staff, and external customers in order to provide optimal patient care
Compliance with confidentiality and documentation requirements under MSH Privacy Policy
Performs other duties consistent with the job classification, as required.
Job Requirements
Successful completion of a high school diploma
1 - 2 years recent receptionist experience in a healthcare environment and data entry experience with Cerner/ADT system (preferred)
Knowledge of medical terminology (preferred)
Knowledge of ABEL (preferred)
Keyboard speed of 40 words per minute
Proficiency in Microsoft Word, Excel and Outlook
Proven organizational and time management skills
Excellent communication skills demonstrated with telephone, interpersonal and written interactions
Ability to use good judgement and sensitivity in assessing difficult intimate patient treatment situations
Ability to multi-task and work effectively under pressure in a variety of office/clinic areas
Knowledge of general office practices, procedures and standards
Ability to speak, read, write and/or understand instructions in English, as appropriate to the position
Demonstrated satisfactory work performance and attendance history