Coordinator Transportation (Vancouver, Langley, Surrey)

E-squared - Vancouver, BC (30+ days ago)

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EBlock is an online vehicle auction where vehicles are bought and sold in 60 seconds. Our technology gives automotive dealers the opportunity to inspect and sell vehicles in a live online auction from their own dealership. EBlock currently hosts two types of auctions: In the first, dealers are able to launch and load auctions at time of vehicle appraisal. The second enables dealers to sell fresh trades or aged inventory. At EBlock, we are constantly innovating to adapt to today's automotive dealers needs. We greatly value our customers’ feedback, which is used to enhance our technology to better serve our users.

Join the Team!

EBlock is experiencing rapid growth as a disrupter of the Automotive Auction industry. Our culture and our product are second to none. Our commitment to transparency and giving car dealers a better auction experience continues to be at the forefront of our growth.

Summary

Reporting to the Transportation Supervisor this position is responsible for placing outbound calls to carrier vendors via a qualification process, enter information into various forms and securing pricing and equipment details, while updating information into a tracking system. Perform all duties assigned by the Transportation Supervisor.

Responsibilities include placing outbound calls and emails to vendors for transportation of vehicles through an RFP process, complete call logs, and enter customer information into database.

Core Competencies

Quality Orientation
Time Management
Problem Solving
Accountability and Dependability
Operating Equipment
Teamwork

Job Responsibilities:
Initiate and complete assigned ad hoc transport assignments for pricing (RFP) from lead to close
Create call log list using tow company searches via internet, referrals and tow show leads
Complete timely outbound phone calls to prequalify new carrier prospects
Accurately type in documented phone calls into call logs and tracking systems
Email RFP bid packages to carrier vendor prospects
Complete timely follow up calls to meet deadlines
Coordinate and accurately input returned RFP data into Tracking system for management review
Coordinate carrier on-site interviews, create meeting itineraries, and complete carrier profiles
Send out declination letters to all participating carriers not selected as a contracted carrier
Accurately update pertinent carrier information into Tracking system with equipment, contact information, contract terms, and insurance requirements
Perform special projects as requested.

Qualifications:
Bilingual (English/French) Preferred
Bachelor’s degree and/or College Diploma in Logistics or related field
Equivalent of 2+ years work experience; experience in a customer service or a call center environment a plus.
Experience utilizing a vehicle dispatch system is an asset.
Requirements Valid Drivers’ license and clean drivers’ abstract.
Sound knowledge of telephone etiquette with excellent interpersonal and communication skills, pleasant and professional manner.
Strong organizational and attention to detail skills.
Proficient in Microsoft Office.
***Please note that any employment offers are contingent upon successful completion of a background check.***

We appreciate your interest however only candidates highly matching our requirements will be contacted.