front desk clerk, hotel

Snow Lake Motor Inn - Snow Lake, MB (30+ days ago)

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Secondary (high) school graduation certificate

1 year to less than 2 years

Work Setting
Hotel, motel, resort
Specific Skills
Take, cancel and change room reservations
Register arriving guests and assign rooms
Process group arrivals and departures
Investigate and resolve complaints and claims
Balance cash and complete balance sheets, cash reports and related forms
Answer telephone and relay telephone calls and messages
Provide customer service
Assist clients/guests with special needs
Maintain an inventory of vacancies, reservations and room assignments
Work Conditions and Physical Capabilities
Attention to detail
Standing for extended periods
Personal Suitability
Effective interpersonal skills
Excellent oral communication
Excellent written communication
Client focus
Dependability
Reliability
Organized