Document Production Specialist, Proofreader

PwC - Montréal, QC (30+ days ago)

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Our culture and values are something we’re proud of, and are why we’re recognized as a “Top Company” to work for in Canada. At PwC we create leaders within our organization, within our clients’ organizations and within the community. We know great leaders inspire those around them and bring perspectives together to achieve what matters most. With PwC you’ll have a network for life. When you join us, you become part of an exclusive network of current PwC partners, staff and alumni, that will help you ignite a meaningful career.

A career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees. You’ll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements.

Our team provides document production assistance based on PwC’s template requirements. As part of the team, you’ll be helping with template selection, formatting and incorporation of customised changes based on client need.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

Critical attributes of this position include: a positive, proactive "can do" attitude and strong command of English grammar and impeccable attention to detail. The proofreader must be capable of working independently, reviewing and correcting client documents while handling a high volume of work and adapting to changing demands and deadlines. Strong client service focus in dealing with both external and internal clients, displaying an image of professionalism, discretion, integrity and tact. Excellent interpersonal and communication skills are essential.

Primary Responsibilities

Proofreading of various financial documents and presentation, including client-prepared documents.
May also proofread internal documents such as training guides, tables, financial charts, brochures, service proposals, etc.
Checks the amounts and performs calculations in financial statements and other documents. Cross-references all numbers in document and all note references.
Identifies grammatical weaknesses, format errors, omissions and inconsistencies in financial statements and other documents.
Works from the DocsOnline application, assigning job requests to self from the queue while following best practices.
Makes suggestions for accounting terminology, general language (syntax, vocabulary) and presentation, ensuring PwC formats and brand are properly applied and ensuring PwC preferences for spelling are applied throughout.
Query practice staff regarding any questions that arise, review suggested changes.
Check document processors' work to ensure all editing changes have been made correctly, ensuring accuracy and consistency in all documents.
Upload marked documents in the relevant request.
Working closely with staff to clarify expectations, updating on the progress of the work, and focusing on quality and timely delivery of the work.
Ensuring final documents are ready to be presented to clients – no errors, all questions answered.
Understanding policies and procedures; adhering to firm standards, templates and protocol.

Communicate policy changes and new information to manager and team leads for distribution to the group.

Maintaining technical skills required and adapting to changes in technology.
Go-to person for format and brand related to financial documents or others and for grammar and punctuation for all levels of staff. Answers linguistic questions from staff and does any required research.
Standardizing terminology used in the documents and may recommend changes to improve formats.

Career Profile

An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work.
The ability to work well both independently and in a team environment by creating a positive working atmosphere and supporting each other to combine individual strengths to enhance team performance.
Advanced and very strong knowledge of English is very important - post-secondary education in English.
Meticulous, orderly and has a very sharp sense of observation.
Able to concentrate in an open and busy environment.
MS Office (Word, Excel, PowerPoint), Google Docs, Sharepoint exposure is an asset.
Confidence in ability to work in a highly technical and ever changing work environment. Stays current with mandatory PwC training, maintaining technical skills relevant to the role.
Effective listening skills; excellent oral and written communication skills.
Detail oriented, ability to work under pressure in a busy and fast-paced document production environment.
Adaptable and able to work within tight deadlines, demonstrating flexibility and prioritizing multiple tasks.
Excellent judgment and strong problem solving skills.
Strong client service focus in dealing with both external and internal clients, displaying an image of professionalism, discretion, integrity and tact
Dedicated and self-motivated. Strong interpersonal and communications skills.

Experience

This role is suited to an individual with a very strong command of English and who possesses a minimum of 3+ years of relevant experience in a similar environment, preferably in a professional services environment, supporting a fast-paced team.

Education

Master in language (French or /and English)
Bilingualism is mandatory

Other Information

Flexible working hours required.
Available to work overtime on weekdays and weekends, often at the last minute, and contributes to a high volume of document production.

Why you’ll love working for PwC

We want you to love every (if not, almost every) minute of your career, having said this, we get it. Each life stage we go through comes with a new set of priorities and demands. This is why we support you through a range of financial and non-financial rewards and benefits, so regardless of your situation, there’s something for everyone.

Leading benefits for our permanent staff include:
A competitive compensation package
Sponsored investments, pensions and saving plans with matching firm contributions
Flexible working
PwC FlexBenefits, for personalised medical & dental coverage, including enhanced mental health benefit
Every day recognition and real time appreciation through our rewards and recognition program
Dress for your day with our flexible dress environment
Health, wellness and fitness perks
Family-friendly benefits, including maternity and parental leave policies and support networks to help you prepare for your successful return to work
Adoption/surrogacy benefits
Back-up child and elder care support
Career defining project work and international experience
Development opportunities including learning on the job, formal learning, learning from others and access to “Vantage” our digital learning system
Award winning programs including “Women in Leadership” and “Enhanced Pursuit Program”
A coach to help develop skills, diversify experiences and achieve career aspirations

PwC is committed to building a diverse workforce representative of the communities we serve. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

Every day we see how people make businesses great. But it's not only about skills. If your experience is close to what we're looking for, please consider applying. We recognize that experience comes in many forms, and passionate teams reimagine the possible. Create your future at PwC.