International Import/Export Coordinator

AMJ Campbell Calgary - Calgary, AB (5 months ago)

Apply Now

Canada’s Largest Moving Company is looking for a motivated individual to join our team of International & Domestic Move Coordinators.Training is provided so previous experience is not required and the role is a great introduction to the world of International Business.

Job Purpose: Provide guidance and support to our customers as they relocate between countries and within Canada . You will be required to: assist customers with customs documentation, obtain and provide shipping rates, organize pick-ups and deliveries with our partners around the globe, and record data into our company database. Manage our 3 lead data bases. Assist clients at Canada Customs for clearance. You would work directly for our AMJ Campbell International Sales Manager.

Duties and Responsibilities :
· Make contact with all customers via phone and email
· Provide assistance for filling in documents and reports
· Provide data for reporting
· Enter customer information into internal systems
· Obtain and submit estimates as required
· Print paperwork as needed
· Set up 3rd party services for customers
· Update accounts with survey results
· Answer inbound calls as overflow
· Assist with company events
· Log paperwork during spare time
· Special projects as required

Requirements:
· High standard in customer service
· Post-Secondary education or equivalent experience
· Above average communication skills
· Ability to work in a fast paced environment
· Self-motivated with an above average worth ethic
· Advanced knowledge of MS Office Suite.
Own transportation is a must
Ideally
· Proficiency in alternative languages
· Pre-existing knowledge of moving industry
· Social media and marketing abilities
What we can offer:
· Comprehensive health care and dental coverage
· Work as part of a rapidly growing company that values each team
member for what they bring to the table
Opportunities to advance your career and move into positions with more opportunity and rewards
Job Type: Full-time

Job Type: Full-time

Experience:

  • customer service: 3 years (Preferred)

Licence:

  • Drivers License (Class 5) (Preferred)