Conference Planning Manager

Aramark - Ottawa, ON (4 months ago)

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Aramark (NYSE: ARMK) proudly serves the world’s leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 280,000 team members deliver innovative experiences and services in food, facilities management and uniforms to millions of people every day. We strive to create a better world by making a positive impact on people and the planet, including commitments to engage our employees; empower healthy consumers; build local communities; source ethically, inclusively and responsibly; operate efficiently; and reduce waste. Aramark is recognized as aBest Place to Work by the Human Rights Campaign (LGBTQ), DiversityInc, Black Enterprise and the Disability Equality Index. Learn more or connect with us on Facebook and Twitter.


Coordinate all special event requests. Coordinate efforts with, Special Event Coordinator, Executive Chef, and Food and Beverage Manager to properly meet the needs of the account.

Coordinate all aspects of assigned bookings to include, but not limited to, AV needs, Room Set-ups, Food & Beverage, Meeting Materials, Rentals, Billings, Parking, etc.
Monitor, on a daily basis, TargetNet’s list dailies and banquet event orders to ensure information is up to date and accurate.
Inspect status of meeting or classroom set-ups.
During room inspection, notify the appropriate departments for items, which may be missing from set-up instructions. Example: tables, skirting, water, A/V etc. Ensure that all items are followed up on.
Coordinate refreshes and changes to all meeting rooms with the appropriate operating department.
Immediately meet with the Client and verify that set-ups are correct. Ask if there are any last minute changes. Check with the Client throughout the day.
Ensure that all client and participants requests are handled within fifteen minutes.
Complete a weekly walk through of all meeting and classrooms to monitor for maintenance request and other needs.
Attend weekly & daily BEO meeting to review any changes in upcoming programs or special events.
Ensure that classroom support inventory levels are maintained.
Represent ARAMARK and the Conference Center in such a manner as to enhance their reputation.
Maintain a high level of morale and cooperation.
Use good judgment, common sense, and fairness in decisions with all team members.
Up to and including any additional assigned duties by the Conference Services Director.
Support all sales efforts with Current and Future Clients/
Program Management of Corporate Meetings, University Programs and Social Business as assigned

Bachelors Degree in Hospitality is preferred.
Minimum of one experience in event planning or meeting planning.
Able to work event based hours, including nights & weekends
Experience in customer service and food & beverage
Must have excellent communication skills
Bilingual in French & English would be an asset

Please note all candidates considered for hire will be required to successfully pass a criminal background check. Accommodations for job applicants with disabilities are available upon request.