Team Lead Diabetes Education, Allied Health

LAMP Community Health Centre - Toronto, ON (30+ days ago)

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Team Lead Diabetes Education Program, Allied Health **

Contract Part Time Position: 21 hours per week

Contract Duration: December 2019 to March 2021 (approx. 16 months)

Pro-Rated Salary Range: $26,716.20/year to $31,860.00/year


LAMP Community Health Centre is a multi-service, community based charitable organization that

provides a wide range of programs and services to improve a person's health. LAMP uses a co

ordinated approach to connect people to medical services and other programs that build personal

resources. By providing services that improve physical, emotional, social and economic well

being, people can better control their health and environment.

Job Summary

The Team Lead, Diabetes Education Program (DEP) is responsible for providing high-level clinical support to the clinical team, as well overseeing data processes, work plans, and schedules in order to ensure clinical excellence. The Team Lead will ensure that all organizational policies are followed.

Under the supervision of the Director, Allied Health, and working within program objectives and organizational goals, the Team Lead, DEP will develop, implement, and evaluate CHC-based programming across five sites. The role includes ensuring quality in clinical program outcomes, meets the standards for accreditation, and participates in on-going continuous quality assurance initiatives.

Primary Responsibilities

  • Provide guidance and support of DEP clinical and DEP non-clinical team.
  • Lead quality improvement initiatives by evaluating current practices within the program, assessing program outcomes and making suggestions for attaining DEP quality goals.
  • Assist with recruitment and/or retention of employees within the DEP.
  • Engage in strategic program planning with the DEP team to assist with ensuring alignment of LAMP CHC’s strategy.
  • Create, strengthen and develop stakeholder relationships with key partners.
  • Coordinate outreach initiatives that align with DEP and LAMP CHC objectives.
  • Manage equipment servicing at LAMP CHC DEP location(s).
  • Advocate on behalf of underserved populations and toward economic, health, and social policies that are inclusive and based on equity.
  • Collaborate with the Decision Support Team to monitor/communicate funder set service targets, provide analysis of required data to the Director, Allied Health, and lead quality improvement initiatives as necessary.

Required Qualifications

  • University Degree in one of the following: Health Administration, Nursing, Human Nutrition and Dietetics or Social Sciences.
  • If applicable current membership in good standing from the pertinent College (e.g. Dietitians, Nursing)
  • Previous experience in a mentorship/leadership role – preferably in a community-based health care setting.
  • Open minded, eager and willing to constantly learn and improve oneself.
  • Above average skills in conflict management, problem solving, public relations, and meeting facilitation.
  • Strong commitment to community leadership and ability to work with a broad range of audiences; a community relationship builder.
  • Ability to build open, candid and cooperative relationships within the diabetes team to foster clear communication and collaboration across the program.
  • Excellent interpersonal skills necessary to work effectively across all levels of the organization’s diverse workforce.
  • Excellent communication skills, both verbal and written, with the ability to clearly convey information and ideas, including as a meeting facilitator.
  • Positive attitude and dependable with strong initiative and the ability to work both independently and in a team oriented atmosphere.
  • Demonstrated proficiency in planning, evaluation, and quality monitoring of several projects simultaneously, with a demonstrated capacity to prioritize.
  • Knowledge of and demonstrated commitment to the principles and practice of health promotion and education and the determinants of health.
  • Knowledge of Acts related to, at minimum: Excellence for Health Care, Regulated Health Professionals, Occupational Health and Safety.
  • Knowledge of LAMP Community Health Centre, the South Etobicoke and East Mississauga communities and/or a second language that is reflective of the community being served are all preferable assets.

Proficiency in the Following Computer Skills

  • Solid working knowledge and ability to navigate a PC windows environment, including shared drives.
  • Strong skills and experience using Microsoft applications (Word, Outlook, Excel & PowerPoint).
  • Strong skills and ability to easily navigate the internet/intranet environment.
  • Previous experiences with Electronic Medical Records (EMR) databases
  • Ability to learn new software quickly and willingness to continuously develop technology skills.

Working Conditions

  • May be required to work out of other LAMP locations on occasion.
  • Evening and/or weekend support at times may be required on occasion.
  • There is an expectation for all employees to participate in two events per year for the agency; these events may be during the evening or on a weekend.

Physical Requirements

  • Frequent data entry, with extended periods of time sitting stationary in front of a monitor while keyboarding.
  • Ability to balance all job requirements in a busy atmosphere, including responding promptly to all communication.
  • Occasional standing for extended periods of time and some occasional lifting may be required.
  • Demonstrates good and safe work habits, and maintains a clean working environment.

As part of our mandate for inclusivity, reasonable accommodations can be made for all incumbents to perform the described physical functions of the aforementioned job.

LAMP Community Health Centre is dedicated to achieving a workforce that reflects the diversity of the community it serves and encourages applications from equity seeking groups.

Please send your resume with a cover letter to Human Resources:

Subject: Job Opening for Team Lead Diabetes Education Program, Allied Health

External Deadline: 5:00 pm on Wednesday November 13, 2019

We thank all applicants for their interest. However, only those selected for interviews will be contacted. No phone calls please.

Job Type: Contract


  • a leadership role in a community based health care setting: 1 year (Preferred)


  • valid memebership in the College of Dietitians or Nurses (Preferred)