Psychogeriatric Case Manager

Loft Community Services - Simcoe, ON (30+ days ago)

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1 Full Time Permanent Position


DATE: November 13, 2020
LOCATION: South Simcoe, ON

LOFT Community Services is a unique and dynamic charitable organization that supports
people living with complicated issues such as mental and physical health challenges,
substance abuse, poverty and homelessness. Serving over 5300 people and providing

1654 units of supportive housing last year, LOFT is one of Ontario’s largest mental health
service providers of its kind. In 2018 LOFT was a Nonprofit Employer of Choice™ Award

(NEOC) recipient.

To help fulfill its mission, LOFT is hiring a Psychogeriatric Case Manager.

As a Psychogeriatric Case Manager you will be part of a team that co-ordinates a

support network and linkages for older adult and seniors with serious mental

illness and other challenges (e.g. addictions). A key component of this position is

building a support network of community resources that will enable the individual

to increase their independence, dignity and self-respect. The role will require direct

service and support to clients in area such as daily living, practical assistance,

crisis intervention, linkages to primary care and a range of other services to

support the individual’s needs.

Note: Staff will be required to work in client’s own homes and may therefore be exposed to second

hand smoke. Occasional evening and weekend hours may be required. Frequent travel will be

required using own vehicle.

Key Responsibilities:
1. Assists clients in the development and implementation of a care plan tailored to the

client’s needs and issues designed to improve quality of life. Identify and refer to
resources specific to those needs and issues;

2. Act as a liaison and client advocate among those involved with the client’s care
including family, other care-givers, medical and other multi-disciplinary providers;

3. Conduct assessments such as RAI and OCAN and provide timely and accurate

record keeping and reports as required;

4. Provide supportive counselling or referral and linkages to health care, programs or
service providers;

5. Provide crisis management/intervention and assist in the development of crisis
plans for clients;

6. Develop respectful and trusting relationships with clients using Recovery and
Psychosocial Rehabilitation principles;

7. Maintain strict confidentiality and follow all other required policies and procedures;

8. Consistently interact with clients, staff, family members, other community agencies
and partners in a professional manner that reflects favourably on the organization;

9. Attend and actively participate in all required training;
10.Liaise, collaborate and coordinate with other professionals, service providers and


11.Complete other duties, from time to time, as assigned by the Coordinator and/or
Program Director.

Completion of degree in social services/human services or equivalent
Minimum 3 years’ experience in providing support to vulnerable seniors and older

adults with special needs including mental illness, addictions and severe social
isolation. Completion of Gerontology is an asset.

An understanding of harm reduction, recovery and psychosocial rehabilitation
principles, the therapeutic relationship, and an ability to come to an agreement with
client on goals/priorities

Crisis intervention skills, with well-developed problem solving abilities and
interpersonal skills

Group counselling related to mental health, addictions and related issues
Good oral and written communication skills and computer literacy, including MS

word and Excel

Counselling, responding and assessment skills
Creativity and flexibility to approaches

Knowledge of community resources and supports
Ability to work effectively as part of a team and interact with workers from a variety

of agencies
Valid drivers’ license preferred;

Knowledge of other languages is an asset

Understanding of cultural competency and anti-oppression framework;

Reflective of a multi-barriered group, as serviced by the program, a strong asset

TO APPLY: Send resume with cover letter to Human Resources,


LOFT Community Services is committed to fostering an inclusive and accessible

environment and dedicated to building a workforce that reflects the diversity of the

community in which we live and serve. LOFT is committed to making employment

opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities

Act, 2005. Upon request, accommodation will be provided in all parts of the application

and hiring process.

Contact or (416) 979-1994 to discuss your accommodation



CLOSING DATE: November 24, 2020