Assistant Manager

Gap - Cambridge, ON (30+ days ago)

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Job Description

As an Assistant General Manager, you’ll work with the General Manager to create, execute and maintain the store
business plan. You’re a critical leader in driving profitable sales growth through all aspects of the store including;
customer and product operations, merchandising, and talent development. You are responsible for supporting the
execution of the store strategy to achieve performance goals. You’ll lead others by teaching and coaching Assistant
Managers, Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class
experience to our customers. You are expected to lead the team in the absence of your General Manager.


Member of the store leadership team and act as a trusted leader.

  • Lead and manage the store in the absence of the General Manager to Field and HQ Leadership.
  • Collaborate with leaders and employees to execute merchandising, operational, customer and talent strategic

initiatives to improve processes while building the capabilities of others.

  • Maintain a clean and safe environment to prevent loss and minimize risk.
  • Create and foster a collaborative store culture.
  • Demonstrate values and behaviors consistent with our culture.
  • Upholds all company policies as outlined in the Policy and Procedure Guide to include; Code of Business

Conduct, Employee Policy Guide and Employee Appearance Guide.

What You Will Do

Build effective teams and drive a culture of high
performance and engagement.

  • Support the execution of performance goals

and developmental plans for store team.

  • Support strategies and processes using a

customer-centric mindset to delivers results and
drives store sales.

  • Recruit, hire, onboard, develop and lead a team

of managers and employees.

  • Be accountable for team performance through

teaching, coaching and providing feedback to
build capabilities.

  • Own assigned area of responsibility.
  • Implement action plans to maximize efficiencies

and productivity.

  • Perform Service Leader duties.
  • Ensure consistent execution of standard

operating procedures.

Who You Are

A current or former retail employee with 2-4 years
of retail management experience.

  • A high school graduate or equivalent.
  • A good communicator with the ability to effectively

interact with customers and your team to meet

  • Determined to effectively lead and inspire others to

learn and grow through coaching and mentoring.

  • Driven by metrics to deliver results to meet

business goals.

  • Agreeable to work a flexible schedule to meet the

needs of the business, including holiday, evening,
overnight and weekend shifts.

  • Organized and utilize time management and

prioritization skills to effectively manage multiple
tasks in an environment with competing demands.

  • Knowledgeable of our business and the retail

environment and it to evolve store strategies to help

meet goals.

Job Types: Full-time, Permanent


  • retail: 2 years (Preferred)


  • Cambridge, ON (Preferred)


  • English (Preferred)