Standardized Patient Trainer/Project Manager

University of British Columbia - Vancouver, BC (30+ days ago)

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Job Posting

Job ID:

Vancouver - Hospital Site

Employment Group:
Management&Professional (AAPS)

Job Category:
Educational Programming

Classification Title:
Educ. Programming, Level A

Business Title:
Standardized Patient Trainer/Project Manager

Faculty of Medicine

Medicine,Udrgrd Ed.(Dean'sOff)

Salary Range:
$49,090.00 (minimum) - $58,932.00 (midpoint) - $70,717.00 (maximum)

Full/Part Time:

Desired Start Date:

Job End Date:

Funding Type:
Budget Funded

Leave Replacement

Closing Date:

Available Openings:

Guiding principle: "Midpoint" of the hiring salary range means the individual possesses full job knowledge, qualifications and experience.

This position is expected to be filled by promotion/reassignment and is included here to inform you of its vacancy at the University.

Job Summary

The Standardized Patient (SP) Trainer/Project Manager will be responsible for managing SP projects and training SPs for teaching and assessment projects carried out by the UBC SP Program. The purpose of the position is also to provide training support for the significant changes as they evolve for the renewed curriculum and impact the UBC SP Program, and SP Programs within the
Island Medical Program, the Northern Medical Program and the Southern Medical Program. Much of this is unknown at this time and will evolve over the next few years.

The SP Trainer/Project Manager will work directly with and report to the Manager of the UBC Standardized Patient Program. S/he will liaise with the Program Directors to determine the needs of various projects, and will work with the Examination Coordinator of the Undergraduate Office, FOM, on the Objective Structure Clinical Exams (OSCEs).

Organizational Status

Reports to the Administrative Director through the Manager of the SP Program. Liaises closely with Course Directors, the Examination Coordinator, and other SP Trainer/Project Managers. Works under the direction of the Manager of the SP Program. Interacts with faculty members, standardized patients and program staff in the Dean's Office and other departments.

Work Performed

This position will provide key support and training for the SP Program and for implementing changes as they impact the SP Program for the renewed curriculum.

  • Responsible for managing projects undertaken by the SP Program; including outlining requirements, responsibilities, and timelines.
  • Collaborates with faculty on the development and revision of teaching and assessment materials.
  • Conducts research and prepares a teaching plan for educating SPs.
  • Recruits and trains SPs to simulate medical conditions and/or communication challenges for the teaching and assessment of medical students.
  • Works with the Examination Coordinator, Undergrad Office, on the OSCEs: providing back up support for all aspects of exam coordination.
This support and back-up, includes examination coordination, National Assessment Collaboration (NAC) OSCE Examination and the MCCQE Part II Exam Preparation Course.

Supervision Received

The SP Trainer/Project Manager reports to the Manager of the SP Program. S/he must be able to work independently with minimal supervision, once the management plan for a project is worked out in consultation with the Manager.

Supervision Given


Consequence of Error/Judgement

The SP Trainer/Project Manager will conduct initial interviews with prospective standardized patients, which will require the ability
to ask questions with tact and discretion. S/he will have access to case material and SP personal/medical information that is highly confidential and must be able to maintain confidentiality appropriately. Many of the projects undertaken by the UBC SP program are high stakes examinations, requiring that good judgment be exercised in dealing with anxious individuals in a stressful setting.

The position will require the ability to make decisions quickly and under stress when in an exam setting. Inappropriate judgement in these situations can result in appeals by candidates or the invalidation of exam results.


Undergraduate degree in a relevant discipline. Minimum of two years experience or the equivalent combination of education and experience. Effective oral and written communication skills. Ability to communicate in a clear, attentive, and polite manner. Excellent interpersonal, interviewing and organizational skills. Ability to work to deadlines and in stressful situations. Ability to work flexible hours, including some evenings and weekends. Ability to exercise diplomacy, tact and discretion and to maintain confidentiality. Ability to maintain accuracy and attention to detail. Ability to exercise sound judgment. Ability to identify and respond to contentious or politically sensitive issues with discretion. Familiarity with Word, Excel, and Access.

Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.