Host - Hard Rock Cafe

Canadian Niagara Hotels - Niagara Falls, ON (6 months ago)

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Why Work For Canadian Niagara Hotels?
We are a company that believes in the talent of our associates, we are dedicated to assisting them in developing their skills to advance their career. Most important, you’ll be a part of a team that’s includes 2500+ talented and dedicated hospitality enthusiasts who are dedicated to providing an unparalleled hotel experience to each and every guest. As a part of Canadian Niagara Hotels, you will also have access to an amazing medical and dental benefits plan as well as an employee discount program for hotels around the world.

Host Responsibilities:
  • Enthusiastically welcome, greet, and seat guests
  • Direct flow of guests
  • Monitor and coach staff and perform a variety of activities to ensure courteous and quality service is consistently provided to customers
  • Other duties as assigned
What you’ll need as a Host:
Experience: 1+ years’ customer service experience

Other Qualifications:
  • Previous knowledge and service proficiency/confidence
  • Conversational ability in order to effortlessly provide quality guest experience and encourage both cross-promotion/sales of related products and company services/activities/products across the complex
  • Ability to speak a second language preferred
  • Must be able to work all shifts including weekends and holidays
  • Previous knowledge and service proficiency/confidence
  • Conversational ability in order to effortlessly provide quality guest experience and encourage both cross-promotion/sales of related products and company services/activities/products across the complex
  • Ability to speak a second language preferred
  • Must be able to work all shifts including weekends and holidays
We also understand that diversity includes people with disabilities who might require reasonable accommodation in order to fully participate and contribute to their full capabilities or candidates for employment interested in reviewing or receiving information pertaining to careers at Canadian Niagara Hotels. This includes being able to fully participate in the Resort’s candidate selection process, including personal interviews in many circumstances, wherever possible and practical. If you would like to receive information in another format or other communications supports please send an email to hr@niagarafallshotels.com or by telephone at 905-374-4446 extension 4600