Store Manager, Cannabis Operations, Mission
Band 1 (Under Review)
Regular, Full Time
$56,000.16 - $78,200.07 per annum
At the Liquor Distribution Branch (LDB) our vision of ‘Service. Relationships. Results.’ is all about providing a valued service, building strong relationships with our stakeholders, and achieving greater results for the province. The LDB is one of two branches of government responsible for the cannabis and liquor industry of B.C. We operate the wholesale distribution of non-medical cannabis and beverage alcohol within the province, as well as the household retail brands of BC Cannabis Stores and BC Liquor Stores.
We employ nearly 5,000 people in over 200 communities and have hundreds of career opportunities spanning our entire wholesale, retail and corporate operations – from supply chain logistics, to high-tech solutions, and everything in between. The LDB has been named one of BC’s Top Employers 12 times over for offering exceptional places to work, flexible work hours and earned days off, extended health and dental benefits, maternity and parental leave top-up payments, a pension program, in-house professional and leadership development, and subsidies for professional accreditation.
In February 2018, the LDB was assigned to distribute, wholesale and sell non-medicinal cannabis inclusive of a government owned online channel with a mandate to support government’s key priorities of protecting children and youth, ensuring health and safety standards, and keeping the criminal element out of the supply chain. Following legalization in 2018, the BCLDB began distribution and wholesale of cannabis, and operating BC Cannabis Stores in a growing number of locations across the province. Cannabis operations within the BCLDB includes the Distribution, Merchandising, Retail Operations, Supply Chain, and Digital Operations departments.
The Store Manager, under the general supervision of the Regional Manager, is responsible for the management of a major retail operation, by providing leadership and direction, controlling costs and maximizing revenue through the achievement of sales targets. Responsibilities include providing excellent customer service and education to the public.
The Manager is responsible for developing and implementing operational plans, developing annual store budgets, controlling employment costs, and analyzing reports. The Manager is expected to contribute to establish and improve the Cannabis Store image through the implementation and maintenance of policies. The Manager is responsible for the hiring, training and development of staff, scheduling assignments, participating as required in all store duties as well as handling labour relations issues for the work unit.
An enhanced security screening check is required.
For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.
An eligibility list for permanent or temporary future opportunities may be established.
Education and Experience:
A minimum of three years of recent, related experience* as a Manager or Assistant Manager leading a team within a customer-facing retail operation.
Preferred qualifications include:
- Must include experience with customer service, supervising people and the management of assets (must not be in a relief capacity).
Degree, diploma, or certificate in business or retail management.
Experience working in a government or regulatory environment.
Experience working in a unionized environment.
Cannabis knowledge, demonstrated through experience in the cannabis industry or courses from an accredited post-secondary institution.
Working knowledge of a computerized retail system, including Point of Sale and Inventory Management applications.
Current external business environment conditions which have an impact on the LDB business: retail trends, consumer preferences, etc.
Financial management, human resource management.
Skills and Abilities:
Excellent interpersonal, organizational and analytical skills.
Excellent performance management, change leadership and budget development skills.
Strong communication skills.
Excellent issues management.
Demonstrated ability to establish and maintain professional working relationships with key stakeholders, including internal and external customers and/or clients.
Ability to collaborate with cross-functional teams.
Ability to lead significant operational changes to achieve business operations and improve profitability.
Ability to lead the development and implementation of operational policies, procedures and guidelines.
Ability to lead, direct and develop a team effectively.