Administrative Support V-Billing & Collections

Alberta Health Services - Edmonton, AB (30+ days ago)

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Your Opportunity:
Alberta Health Services (AHS) is one of the leading healthcare systems in Canada. We value the diversity of the people and communities we serve and are committed to attracting, engaging and developing a diverse and inclusive workforce. Reporting to the Manager and Supervisor within Billing Cash & Collections department in Finance, this position is responsible for accurate, timely and efficient recording, verifying and processing of transactions with additional focus on certain aspects of the department’s billing and collections effort. Job Duties Include: Assisting with monthly financial reporting by preparing reports and performing report analysis as required. Performing AR sub ledger reconciliations at month end against the General Ledger. Reconciling clearing accounts to ensure payments have been processed and cleared. Assisting Supervisors and Managers with various requests and projects such as ad hoc reporting, process audits of the AR function, or assisting with other management projects in a support capacity. Follow-up on accounts placed with a Collection Agency, as well as accounts requiring legal action, or those, which are in bankruptcy or insolvency. Manage the process collection call campaigns using the automated phone dialer system. Supporting the Collection effort by performing skip tracing and detailed research on selected accounts. Liaison with various stakeholders (internal and external to AHS) on collections related matters. Checking/reviewing the completeness and accuracy of a variety of financial records and documents. Communicating with customers by telephone as part of the department’s Collection function, as required. Updating customer accounts for rejected payment. Preparing write off adjustments. Ensuring adequate supporting documentation is collected and maintained.

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification: Administrative Support V
Department: Corp Accounts Receivable
Primary Location: HSBC Building
Multi-Site: Not Applicable
FTE: 1.00
Posting End Date: 16-SEP-2019
Temporary Employee Class: Temp Full Time
Date Available: 26-SEP-2019
Temporary End Date: 06-MAR-2020
Hours per Shift: 7.75
Length of Shift in weeks: 2
Shifts per cycle: 10
Shift Pattern: Days
Days Off: Saturday/Sunday
Minimum Salary: $27.28
Maximum Salary: $33.17
Vehicle Requirement: N/A

Required Qualifications:
Completion of post-secondary education (e.g. certificate in office or business administration).

Additional Required Qualifications:
A minimum of a post-secondary accounting degree, or equivalent courses and 3 to 5 years related experience is required. Registration in an accounting designation program or related business/accounting studies is preferred. Experience working in an accounting office in a large-scale organization is required. Demonstrated strong ability to learn and use multiple computer systems. MS Office experience is required, with high proficiency in MS Excel. An excellent attendance record, reliability and personal suitability. Excellent written, verbal and telephone communication skills, with the ability to use tact and diplomacy to negotiate solutions when required. Strong analytical, problem solving and decision making skills. A strong aptitude for technological issues. High attention to detail. Ability to contribute as a positive team player in a customer/patient focused service environment. Strong organizational skills and an ability to set priorities, follow through with commitments, and meet deadlines. Ability to work co-operatively with others. Ability to work well under pressure and effectively manage stressful situations.

Preferred Qualifications:
As Required.