Undergraduate program in computer-related field preferred. Certification in a technical support program. Responsible for deployment of new equipment, licensing,…
Knowledge of networking technologies – local area network, TCP/IP. Manage day to day operation of the Newt telephone system including extension and voicemail…
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. High School Diploma or equivalent.
Good understanding of networking concepts, TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching and Firewalls. Install, configure, deploy, and troubleshoot end user…
Provides first level IT Support to company computer users and mobile service technicians Utilizes Helpdesk application to triage and manage all inbound…
Knowledge of networking technologies – local area network, TCP/IP. Manage day to day operation of the Newt telephone system including extension and voicemail…
The IT On-Site Support Specialist I makes independent and creative contributions related to providing technical assistance and hands-on resolution of IT…
Bachelor degree in Computer Sciences - advantage. Ensure timely program diagnosis/resolution. Basic Knowledge of networking and routing technologies (Firewall,…
Contribute to the implementation of the annual technical strategy. MakeWay is looking for an entry level IT Desktop Support Specialist to respond to tickets…
The Information Technology Support Specialist - Level 2 will provide support to the Mount Allison University community and external clients with whom the…
Own your position - provide rapid response and ownership of issues and requests: identify, diagnose, and resolve problems and issues reported by customers via…
You will answer queries on basic technical issues and offer advice to solve them. Serve as the first point of contact for employees seeking technical assistance…
Undergraduate program in computer-related field preferred. Certification in a technical support program. Responsible for deployment of new equipment, licensing,…
Monitor IT Helpdesk queue and answer service request calls in an appropriate and timely manner; initiate and maintain a database of service request tickets…
A+ and MS certification considered an asset. Provide one-on-one end-user support and problem resolution via online helpdesk requests, telephone, e-mail, and…
Relevant education in a related field or experience in IT service helpdesk or consulting. Networking concepts (IP networking, VLAN, Routing, DNS, DHCP, Firewall…