79 Helpdesk Support Specialist jobs

Contribute to the implementation of the annual technical strategy. MakeWay is looking for an entry level IT Desktop Support Specialist to respond to tickets…

Ability to use our ticketing system to prioritize, answer and resolve ticket to achieve these SLA. This form is used only by individuals with disabilities who…

The Information Technology Support Specialist - Level 2 will provide support to the Mount Allison University community and external clients with whom the…

Submits daily and/or weekly administrative paperwork such as call-tracking (Heat), status reports, logs, school workstation binder, mileage forms, absence…

Ability to use our ticketing system to prioritize, answer and resolve ticket to achieve these SLA. This form is used only by individuals with disabilities who…

Advocate for our customers and help improve our products and services by documenting feedback and feature requests. Working knowledge of SQL and databases.

Respond to inquiries and provide technical support through telephone calls, email, personal requests, and helpdesk requests.

Own your position - provide rapid response and ownership of issues and requests: identify, diagnose, and resolve problems and issues reported by customers via…

O Assist in the development and implementation of supported systems to ensure the latest supported technology is available. Job Types: Full-time, Permanent.

Business travel to client locations and/or other Dillon offices for the purposes of executing your responsibilities, internal/external client relationship…

Valid driver’s license and ability to travel locally required. Completion of 3+ Yr. post-secondary degree/diploma in computer technologies or related field.

Undergraduate program in computer-related field preferred. Certification in a technical support program. Responsible for deployment of new equipment, licensing,…

You will answer queries on basic technical issues and offer advice to solve them. Serve as the first point of contact for employees seeking technical assistance…

Works well under pressure, and is experienced at delivering under strict deadlines. Persons who require accommodation during the recruitment process may…

Valid driver’s license required. Monitor and manage license inventory for end-user applications, update budgets for required upgrades as required.

Associate's degree (2 year college program) from an accredited college or university with major course work in computer science, electrical engineering,…

IT related degree, diploma, or equivalent certification(s), education and experience. Procure IT equipment for teaching, research, and administrative use in…

Communicating directly with customers to answer questions and address issues through emails and other channels. Helping improve Later’s help documentation.