Undergraduate program in computer-related field preferred. Certification in a technical support program. Responsible for deployment of new equipment, licensing,…
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. High School Diploma or equivalent.
Knowledge of networking technologies – local area network, TCP/IP. Manage day to day operation of the Newt telephone system including extension and voicemail…
Relevant directement du gestionnaire de l’expérience client, le ou la spécialiste du centre d’assistance participe aux activités de dépannage et d’activation…
Good understanding of networking concepts, TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching and Firewalls. Install, configure, deploy, and troubleshoot end user…
The IT On-Site Support Specialist I makes independent and creative contributions related to providing technical assistance and hands-on resolution of IT…
Knowledge of networking technologies – local area network, TCP/IP. Manage day to day operation of the Newt telephone system including extension and voicemail…
Contribute to the implementation of the annual technical strategy. MakeWay is looking for an entry level IT Desktop Support Specialist to respond to tickets…
The Information Technology Support Specialist - Level 2 will provide support to the Mount Allison University community and external clients with whom the…
Own your position - provide rapid response and ownership of issues and requests: identify, diagnose, and resolve problems and issues reported by customers via…
You will answer queries on basic technical issues and offer advice to solve them. Serve as the first point of contact for employees seeking technical assistance…
Undergraduate program in computer-related field preferred. Certification in a technical support program. Responsible for deployment of new equipment, licensing,…
Monitor IT Helpdesk queue and answer service request calls in an appropriate and timely manner; initiate and maintain a database of service request tickets…
Advocate for our customers and help improve our products and services by documenting feedback and feature requests. Working knowledge of SQL and databases.
Communicating directly with customers to answer questions and address issues through emails and other channels. Helping improve Later’s help documentation.
Business travel to client locations and/or other Dillon offices for the purposes of executing your responsibilities, internal/external client relationship…
You will answer queries on basic technical issues and offer advice to solve them. Serve as the first point of contact for employees seeking technical assistance…