Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. High School Diploma or equivalent.
Knowledge of networking technologies – local area network, TCP/IP. Manage day to day operation of the Newt telephone system including extension and voicemail…
Community Energy Association (CEA) is a non-profit society with charitable status delivering research and planning, coaching and training, and implement…
Customer oriented and experience working with customers, preferably in a technical support position. Act as a first responder – by phone or electronically –…
Undergraduate program in computer-related field preferred. Certification in a technical support program. Responsible for deployment of new equipment, licensing,…
Knowledge of networking technologies – local area network, TCP/IP. Manage day to day operation of the Newt telephone system including extension and voicemail…
The Information Technology Support Specialist - Level 2 will provide support to the Mount Allison University community and external clients with whom the…
Contribute to the implementation of the annual technical strategy. MakeWay is looking for an entry level IT Desktop Support Specialist to respond to tickets…
Own your position - provide rapid response and ownership of issues and requests: identify, diagnose, and resolve problems and issues reported by customers via…
We also offer a comprehensive total compensation plan above your base salary including an annual incentive bonus, a fantastic flex benefits plan, an unbeatable…
Communicating directly with customers to answer questions and address issues through emails and other channels. Helping improve Later’s help documentation.
Undergraduate program in computer-related field preferred. Certification in a technical support program. Responsible for deployment of new equipment, licensing,…
Monitor IT Helpdesk queue and answer service request calls in an appropriate and timely manner; initiate and maintain a database of service request tickets…
Ensure all support calls are managed in an efficient and timely manner. Provide regular and proper communication to customers throughout the resolution process.
Valid Ontario driver’s license. Ability to communicate with customers at all levels of technical and non-technical skill sets. Open company, no BS or excuses.
Exceed client and company expectations: By answering inbound calls to provide outstanding technical support. Demonstrated ability to perform at a high level, to…