You will also keep proper cash, credit card & debit car accounting records for accuracy as part of the hotels financial records. Salary: From $14.00 per hour.

Maximizes revenue and cash flow by promoting hotel services and adhering to credit and inventory control processes. Follows hotel policy on cash banks.

Taking the initiative to conduct a pre-arrival process to contact all future guests to add personalized experiences for guests with guests’ pre-arrival and in…

Support and manage the signature training program for the department including reviewing calls, coaching team members, and performance managing when necessary.

Ability to analyze and interpret the needs of guests and offer appropriate options, solutions and resolutions required. Luxury Hotel: 2 years (preferred).

Process all payment types such as room charges, cash, checks, debit, or credit. Wellness program including free smoothies, fitness classes, discounted gym…

Understands employee and guest satisfaction results and develop action plans to attack needed areas and expand on strengths. Job Types: Permanent, Full-time.

Answer incoming calls and emails in a timely manner. The successful candidate will be responsible for managing the front desk staff, ensuring that all customer…

Prior cash and credit card transactions and clerical experience is an asset. Process telephone calls, e-mail and reservations from all sources.

The Front Office Manager is responsible for managing front desk guest service operations while supporting the management team in providing overall leadership in…

Check billing and deposit instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner.

Job Summary:* Reporting to the Director of Rooms, the Guest Services Ambassador is responsible for will be responsible, amongst other things, for the following:…

Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.

Prior cash and credit card transactions and clerical experience is an asset. Process telephone calls, e-mail and reservations from all sources.

Your leadership and positive nature will help you to successfully lead the staff of your department, as well help provide an amazing overall experience for all…

We believe in extensive training and providing our people with an excellent benefits program, competitive wages, advancement, and professional development…

Previous experience in customer relations would be ideal, preferably in hotel reservations or a front desk environment. Customer service: 1 year (required).

Ensure all staff is properly trained on systems, security and cash handling procedures, and service standards and have the tools and equipment needed to…

To ensure that the first impression for guests is diligent, professional, and welcoming. Handle complaints and specific customers’ requests.

The Front Desk Supervisor is responsible to oversee front desk staff to ensure and maintain guest satisfaction through proper and effective interpersonal skills…