Reporting to the General Manager, the Maintenance manager will be responsible for the general maintenance and upkeep of the property, implementing property and…
Notre voyage se poursuit dans cette nouvelle ère du bien- être, alors que nous nous concentrons plus que jamais sur l'expérience client et les meilleurs…
Must have valid driver's licence, acceptable driving record and must have own reliable means of transportation. Other duties as assigned based on club needs.
Maximizes revenue and cash flow by promoting hotel services and adhering to credit and inventory control processes. Follows hotel policy on cash banks.
Ability to analyze and interpret the needs of guests and offer appropriate options, solutions and resolutions required. Luxury Hotel: 2 years (preferred).
Support and manage the signature training program for the department including reviewing calls, coaching team members, and performance managing when necessary.
Residence Services provides accommodation services, programming and education to the on-campus student community, in addition to providing a summer conference…
Process all payment types such as room charges, cash, checks, debit, or credit. Welcome and acknowledge all guests according to company standards; anticipate…
The primary duties of a Front Desk Agent are to perform all front desk-related functions, including but not limited to checking guests in and out, answering and…
Registers guests into the hotel in a prompt and courteous manner using upselling techniques to maximize room rates; prepares for group check in and out and VIP…
The Front Office Manager is responsible for managing front desk guest service operations while supporting the management team in providing overall leadership in…
Maintain a human resources strategy that ensures human capital is attracted, retained and utilized at its highest levels; Retail experience and cash handling.
Address customers' complaints or concerns. Assist clients/guests with special needs. Develop and implement policies and procedures for daily operations.
Taking the initiative to conduct a pre-arrival process to contact all future guests to add personalized experiences for guests with guests’ pre-arrival and in…
Check billing and deposit instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner.
Valid driver’s license and reliable vehicle is required. Use time management skills to prioritize work orders, radio calls, and other general job functions;
Answer & appropriately qualify all incoming calls on multi-line telephone system. As a Front Desk Agent, your primary responsibility will be the check-in and…
Handles cash, cheques, credit and debit card transactions in accordance with hotel policies. Provides customer service and handles administrative duties such as…
Address customers' complaints or concerns. Assist clients/guests with special needs. Develop and implement policies and procedures for daily operations.