Knowledge of networking technologies – local area network, TCP/IP. Manage day to day operation of the Newt telephone system including extension and voicemail…
Answer incoming phone calls for client issues and assist in routing to appropriate team or team member. Comprehensive health benefits including vision, dental,…
Write KB articles for any support issues that you have found a solution to that will assist any future customers’ who have the same or similar issue without…
A degree in computer science or related discipline. Communicating issue status and action plans, both written and verbal, to customers as per customer service…
Answer incoming phone calls for client issues and assist in routing to appropriate team or team member. Comprehensive health benefits including vision, dental,…
Follow up with customers to ensure issue has been resolved. Provide technical assistance and support for incoming queries and issues related to computer systems…
Identify opportunities for process improvement by evaluating current ERP, SharePoint, Teams and Office 365 technologies; recommend solutions and best practices…
Mentor and lead a team of IT Professionals, while fostering a culture of life-long learning and development. Also, as the Tier 3 Helpdesk technician, this role…
Experience with SAP program would be an asset. Familiarity with hardware/software installation and configuration. Support a full Microsoft enterprise user site.
Microsoft or other industry recognized training and/or certification. Troubleshooting support calls relating technical problems in a desktop support environment…
Work-related college diploma or Computer Science degree. University / College degree or diploma in IT. In a more general vein, there will occasionally be staff…
Master’s degree in IT Management System or Helpdesk. Under the supervision of the IT Manager, the IT specialist will handle day to day issues within the studio …
Work with the senior operations team members to pro-actively maintain and develop the production and test environments, develop new processes and procedures and…
No agencies or phone calls please. Work-related college diploma or Computer Science degree. In a more general vein, there will occasionally be staff training of…
Identify opportunities for process improvement by evaluating current ERP, SharePoint, Teams and Office 365 technologies; recommend solutions and best practices…
The Daniels Faculty of Architecture, Landscape, and Design at the University of Toronto offers graduate programs in architecture, landscape architecture, urban…
Secondary responsibilities include the ability to perform all aspects of a junior support role, in addition to administration of user accounts and access,…
Valid driver’s license and ability to travel locally may be required. Expertise in WAN design, routing protocols and routed protocols, and IP addressing…
A Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent work experience. Strong problem-solving and analytical skills.