Keeps the department informed of all matters pertaining to groups, special guests, hotel functions, etc. Ensures cash handling and auditing procedures follow…

Maximizes revenue and cash flow by promoting hotel services and adhering to credit and inventory control processes. Follows hotel policy on cash banks.

Ability to analyze and interpret the needs of guests and offer appropriate options, solutions and resolutions required. Luxury Hotel: 2 years (preferred).

You will also keep proper cash, credit card & debit car accounting records for accuracy as part of the hotels financial records.

Taking the initiative to conduct a pre-arrival process to contact all future guests to add personalized experiences for guests with guests’ pre-arrival and in…

The Front Office Manager is responsible for managing front desk guest service operations while supporting the management team in providing overall leadership in…

To ensure that the first impression for guests is diligent, professional, and welcoming. Schedule front office staff and supervise workloads during shifts.

Check billing and deposit instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner.

Implements and supervises training program. By demonstrating a “lead by example” attitude and management style, you will be responsible for ensuring our guests…

Participate in the development of pricing and promotional strategies. Minimum of three (3) years of experience at a supervisor or manager level in a similar…

Process all payment types such as room charges, cash, checks, debit, or credit. Wellness program including free smoothies, fitness classes, discounted gym…

Ensure all staff is properly trained on systems, security and cash handling procedures, and service standards and have the tools and equipment needed to…

The Assistant Front Office Manager is responsible for assisting in managing all aspects of the front office areas which may include but is not limited to guest…

Understands employee and guest satisfaction results and develop action plans to attack needed areas and expand on strengths. Job Types: Permanent, Full-time.

Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.

A valid Driver's license. Answer and direct all incoming calls and emails. Bachelor degree in any discipline highly preferred. Perform data entry as requested.

Regular hotel and back office environment, sitting for long periods of time, non-traditional work hours. Answers calls, faxes and emails; checks availability;…

Prior cash and credit card transactions and clerical experience is an asset. Process telephone calls, e-mail and reservations from all sources.

Your leadership and positive nature will help you to successfully lead the staff of your department, as well help provide an amazing overall experience for all…

Love for building strong relationships with team members, our guests and the community. Establish and implement weekly checklists for maintaining cleanliness of…

Welcome, register and check out guests which includes: securing payment, sharing information on property specifics and amenities, educating on policies and…

*Promptly answer the telephone using a positive and clear voice. *Verify and imprint credit cards for authorization using electronic acceptance methods.

Previous experience in customer relations would be ideal, preferably in hotel reservations or a front desk environment. Customer service: 1 year (required).