Supervises front desk operations and handles administrative duties such as, performing check-in and check-out of guests, handling guest concerns, assisting with…

Process all payment types such as room charges, cash, checks, debit, or credit. Wellness program including free smoothies, fitness classes, discounted gym…

Support and manage the signature training program for the department including reviewing calls, coaching team members, and performance managing when necessary.

Process all payment types such as room charges, cash, checks, debit, or credit. Answer, record, and process all guest calls, messages, requests, questions, or…

Previous experience in customer relations would be ideal, preferably in hotel reservations or a front desk environment. Customer service: 1 year (required).

Prior cash and credit card transactions and clerical experience is an asset. Process telephone calls, e-mail and reservations from all sources.

Answers internal and external telephone inquiries in an efficient and friendly manner, following hotel telephone etiquette guideline and using guest names when…

Understands employee and guest satisfaction results and develop action plans to attack needed areas and expand on strengths. Job Types: Permanent, Full-time.

The Front Office Manager is responsible for managing front desk guest service operations while supporting the management team in providing overall leadership in…

Prior cash and credit card transactions and clerical experience is an asset. Process telephone calls, e-mail and reservations from all sources.

The Front Desk Supervisor is responsible to oversee front desk staff to ensure and maintain guest satisfaction through proper and effective interpersonal skills…

Accurately registers all guests arriving at the hotel in compliance with hotel credit and identification policy. Mails any delayed guest charge receipts.

Demonstrated leadership qualities and the ability make decisions that balance value to our guests and profitability to the hotel.

Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.

Ensure all staff is properly trained on systems, security and cash handling procedures, and service standards and have the tools and equipment needed to…

Accurately registers all guests arriving at the hotel in compliance with hotel credit and identification policy. Mails any delayed guest charge receipts.

Post guest charges, collect payment and make change for hotel guests following all cash handling procedures as required by Concord Hospitality.

Ø Performs all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and…