Reporting to the General Manager, the Maintenance manager will be responsible for the general maintenance and upkeep of the property, implementing property and…

You will also keep proper cash, credit card & debit car accounting records for accuracy as part of the hotels financial records.

Maximizes revenue and cash flow by promoting hotel services and adhering to credit and inventory control processes. Follows hotel policy on cash banks.

Taking the initiative to conduct a pre-arrival process to contact all future guests to add personalized experiences for guests with guests’ pre-arrival and in…

Support and manage the signature training program for the department including reviewing calls, coaching team members, and performance managing when necessary.

Help to develop standard operating procedures/policies to ensure that the highest level of cleanliness, maintenance and aesthetic values are achieved.

Ability to analyze and interpret the needs of guests and offer appropriate options, solutions and resolutions required. Luxury Hotel: 2 years (preferred).

Job Summary:* Reporting to the Director of Rooms, the Guest Services Ambassador is responsible for will be responsible, amongst other things, for the following:…

Process all payment types such as room charges, cash, checks, debit, or credit. Wellness program including free smoothies, fitness classes, discounted gym…

The Front Office Manager is responsible for managing front desk guest service operations while supporting the management team in providing overall leadership in…

Check billing and deposit instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner.

Valid driver’s license and reliable vehicle is required. Use time management skills to prioritize work orders, radio calls, and other general job functions;

Perform front-counter duties such as handling escalations and answering inquiries face-to-face and via telephone in a timely manner.

Prior cash and credit card transactions and clerical experience is an asset. Process telephone calls, e-mail and reservations from all sources.

Prior cash and credit card transactions and clerical experience is an asset. Process telephone calls, e-mail and reservations from all sources.

Love for building strong relationships with team members, our guests and the community. Establish and implement weekly checklists for maintaining cleanliness of…

You will achieve this through developing and executing on key administrative duties and developing best practices for office management.