Support and manage the signature training program for the department including reviewing calls, coaching team members, and performance managing when necessary.
Process all payment types such as room charges, cash, checks, debit, or credit. Wellness program including free smoothies, fitness classes, discounted gym…
Job Summary:* Reporting to the Director of Rooms, the Guest Services Ambassador is responsible for will be responsible, amongst other things, for the following:…
The Front Office Manager is responsible for managing front desk guest service operations while supporting the management team in providing overall leadership in…
Answers internal and external telephone inquiries in an efficient and friendly manner, following hotel telephone etiquette guideline and using guest names when…
Ensure all staff is properly trained on systems, security and cash handling procedures, and service standards and have the tools and equipment needed to…
Housekeeping Supervisors provide leadership, direction, and guidance to the team, ensuring the guest rooms are cleaned and maintained to the high standards of…
Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued…
Process all payment types such as room charges, cash, checks, debit, or credit. Welcome and acknowledge all guests according to company standards; anticipate…
Previous experience in customer relations would be ideal, preferably in hotel reservations or a front desk environment. Customer service: 1 year (required).
Turns in zone sheets, daily linen inventory, daily rooms’ linen inventory, and room attendant daily check list, insuring that the Manager or Housekeeping…
Customer Service Representatives at Wooden Sticks are most often the initial contact with our customers and therefore must have an enthusiastic, professional…
Process all payment types such as room charges, cash, checks, debit, or credit. Welcome and acknowledge all guests according to company standards; anticipate…
Process all payment types such as room charges, cash, checks, debit, or credit. Assist staff with expediting problem payments (e.g., problems processing credit…
Assists in the development of project plans. The Administrator in this role will support North Management , Unifor employees and other functional groups as…
Reporting to the Housekeeping Manager you will help ensure that the housekeeping team completes their daily tasks safely, treat other team members with respect…
Assists the Front Office Manager in managing front desk service operations to include guest registration, bell services, telephone services, night audit and…
Performing administrative duties such as filing and updating records, among others, as needed. Supervising staff and all front desk activities including…
Hilton Garden Inn & Homewood Suits Calgary Downtown
— Calgary, AB
As a part-time role, this role is eligible for free staff meals, discounted room rates through the Go Hilton travel program, and participation in the employee…
Courteously and accurately answers all inquiries from potential guests and hotel staff. Ability to maintain confidentiality of hotel guests and pertinent hotel…
College diploma/certificate in Business Administration preferred. Communicate effectively to employees about any errors found in the Registrations and follow up…