Supervises front desk operations and handles administrative duties such as, performing check-in and check-out of guests, handling guest concerns, assisting with…
Process all payment types such as room charges, cash, checks, debit, or credit. Wellness program including free smoothies, fitness classes, discounted gym…
Support and manage the signature training program for the department including reviewing calls, coaching team members, and performance managing when necessary.
Process all payment types such as room charges, cash, checks, debit, or credit. Answer, record, and process all guest calls, messages, requests, questions, or…
Motel managing supervisor is responsible for all aspects of operations at the hotel, front desk and Restaurant, conference rooms, banquets, to day-to-day staff…
Understands employee and guest satisfaction results and develop action plans to attack needed areas and expand on strengths. Leading the Front Office team*.
Turns in zone sheets, daily linen inventory, daily rooms’ linen inventory, and room attendant daily check list, insuring that the Manager or Housekeeping…
The Front Office Manager is responsible for managing front desk guest service operations while supporting the management team in providing overall leadership in…
Housekeeping Supervisors provide leadership, direction, and guidance to the team, ensuring the guest rooms are cleaned and maintained to the high standards of…
Answers internal and external telephone inquiries in an efficient and friendly manner, following hotel telephone etiquette guideline and using guest names when…
Accurately registers all guests arriving at the hotel in compliance with hotel credit and identification policy. Mails any delayed guest charge receipts.
The Front Desk Supervisor is responsible to oversee front desk staff to ensure and maintain guest satisfaction through proper and effective interpersonal skills…
Ensure all staff is properly trained on systems, security and cash handling procedures, and service standards and have the tools and equipment needed to…
Accurately registers all guests arriving at the hotel in compliance with hotel credit and identification policy. Mails any delayed guest charge receipts.
Reporting to the Housekeeping Manager you will help ensure that the housekeeping team completes their daily tasks safely, treat other team members with respect…
Ensures remaining overnight incoming guest package requirements, including vouchers, traces, and amenities, are complete and ready for late/overnight guest…
Process all payment types such as room charges, cash, checks, debit, or credit. Assist staff with expediting problem payments (e.g., problems processing credit…
Courteously and accurately answers all inquiries from potential guests and hotel staff. Ability to maintain confidentiality of hotel guests and pertinent hotel…
Resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events,…
Hilton Garden Inn & Homewood Suits Calgary Downtown
— Calgary, AB
As a part-time role, this role is eligible for free staff meals, discounted room rates through the Go Hilton travel program, and participation in the employee…