Check billing and deposit instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner.
The Assistant Front Office Manager is responsible for assisting in managing all aspects of the front office areas which may include but is not limited to guest…
Ensure all staff is properly trained on systems, security and cash handling procedures, and service standards and have the tools and equipment needed to…
Address customers' complaints or concerns. Prepare budgets and monitor revenues and expenses. Develop and implement policies and procedures for daily operations…
Assists the Front Office Manager in managing front desk service operations to include guest registration, telephone services, night audit and guest reservations…
Housekeeping Supervisors provide leadership, direction, and guidance to the team, ensuring the guest rooms are cleaned and maintained to the high standards of…
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Address customers' complaints or concerns.
Provide efficient service in a friendly manner; to assist, register and check-out hotel guests as well as representing in a professional way the company’s…
Patrol hotel property and parking lot to ensure safety of guests, employees, and hotel assets. Promote the Guest Experience by being courteous, friendly,…
Support the Front Desk Supervisor to oversee daily operations of front desk including staffing, check ins/outs, taking reservations and answering guest queries…
Develop, implement and maintain upsell incentive program to motivate employees and maximize hotel revenue. Proven leadership skills, which include experience in…
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in…
Education: No degree, certificate or diploma. Address customers' complaints or concerns. Assist clients/guests with special needs. Hours: 40 hours per week.
Ensuring the Creekside base hotel check-in area is tidy, organized, and clean, including ensuring the entrance is free of snow, ice, garbage, and items that may…
Excellent training and development program; In December 2020, we completed a property-wide enhancement with the launch of Braidwood Tavern, a craft kitchen and…
Must have a valid Class 5 Alberta driving license, and be able to provide a 3-year driver's abstract. Completion of a post-secondary Hospitality Management…
Education: No degree, certificate or diploma. Develop and implement business plans. Address customers' complaints or concerns. Hours: 35 to 40 hours per week.