Sous la responsabilité du chef d'équipe, tu fournira une assistance technique à nos clients (restaurants, cafés, bars) par téléphone, par courriel et par…
Able to answer incoming phone calls (and/or incoming e-mail) on the client’s customer support line, providing a high degree of professional assistance.
The successful candidate/s will have knowledge of current desktop and network operating systems such as Windows XP; Vista; Windows 7 and 10, as well as current…
Schedule and join calls with customers. Respond efficiently and in a relevant manner to new incoming tickets. Wiiisdom is positioned as a leader in the emerging…
Project Management: Establishes priorities, tasks, and work schedules in advance, maximizes the use of available resources; describes milestones in terms of…
The Technical Support Specialist will be relied on to actively solicit internal/external customer feedback to improve business relationships, creating an…
Troubleshooting and Diagnostics: Understanding the urgency of getting the correct information to resolve issues within a timely manner, actively listen to and…
Manage the computer equipment, technological systems and equipment (e.g. desktops and laptops, printers, telephone systems, office phones, cell phones and alarm…
Assist customers by being the SPOC (single point of contact) for all technology-related issues and requests, escalating un-resolvable issues to the next level.
Black Belt degree/certification or other advanced technical degrees will be considered with proven experience in manufacturing process change management.
In this role, you will work evening hours handling inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and…
Own your position - provide rapid response and ownership of issues and requests: identify, diagnose, and resolve problems and issues reported by customers via…
Keep inventory of all equipment, software and license users. Monitor and respond quickly to incoming requests relating to IT. Job Types: Full-time, Permanent.
Relevant du directeur des services à la clientèle, vous vous joindrez à une équipe multidisciplinaire dont le mandat est d'aider nos clients lorsqu'ils…
Tons of fun social events, including movie nights, fitness days, birthday celebrations and Friday. Work-from-home arrangements may be available, providing the…